Magento SuiteCRM Integration Solutioins

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SuiteCRM Magento Integration
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• Table of Contents
• Benefits of Integration 3
• Biztech Solution 3
• Biztech Integration Gateway 5
• Packages 9
• Installation and Cost 10
• To Get Started 11

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SUITECRM- MAGENTO INTEGRATION

• Biztech Consultancy provides effective
  solution with service for the integration
  of SuiteCRM and Magento.
• Our solution for Integration between Magento and
  SuiteCRM allows your accounting and sales teams
  to have a complete overview of your business,
  customer and orders from your Magento system in
  your SuiteCRM system.
• Benefits of Integration
• No more duplicate entries of orders and customers
• Improves functional efficiencies through
  SuiteCRM/Magento
• Displays instant positive impact to bottom line
  functioning
• Processes customer orders and its status within
  SuiteCRM due to integration with Magento
• Biztech Solution
• SuiteCRM-Magento Integration is two way process.
  We can integrate data from SuiteCRM to Magento
  and vice versa.
• Our Integration covers 3 modules. We can further
  customize the Integration service to add up more
  Modules.
• Customer
• Product
• Order
• Our Integration includes

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• integration starts, we first transfer Data
  from Magento to SuiteCRM then from
  SuiteCRM to Magento.
• Our Gateway uses central DB that stores all
  the data temporarily so in case if other
  system is down, all data is synced well once the
  destination system is up.
• - The below table shows the linkage of modules,
  that can be considered.

No. Magento Module SuiteCRM Module Communication Protocol
1 Customer Contacts Two way
2 Product AOS_Products One way (Magento to SuiteCRM)
3 Order AOS_Quotes One way (Only Order Status Two way)

• The above mentioned modules can be synced two
  ways, if required by client.
• Also SuiteCRM provides more features to integrate
  extra modules with Magento Store, if required by
  client.

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3. Biztech Integration Gateway - Our Integration
Gateway also provides a GUI, which gives
up-to-date information on what data has synced
between both the systems. Following are some of
the Sections 3.1. Dashboard

• Our solution allows Admin to login into the
  integration gateway and access dashboard.
• The dashboard shows the interactive charts and
  tabs for ease of access to Admin.
• Synced Issues and Synced Logs can be accessed
  from the menu for better support.

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3.2.
Customer Module

• Complete portfolio of your customer with their
  specific accounts details is integrated in
  SuiteCRM.
• User can view customer profile with synced
  details.
• All activity in Magento gets directly reflected
  in SuiteCRM, like First Name, Last Name, Email,
  Billing Address, Shipping Address, etc. in
  syncing process.

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3.3.
Product Module

• It offers a complete overview of the
  accounting/sales and inventory details of any
  product of specific customer.
• We have used customized module of SuiteCRM with
  basic details like SKU, Name, Description, Price
  etc. in syncing process.

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3.4.
Order Module

• A complete picture of sales and order status
  details. It reflects customer name, product
  details, addresses, payment method, order amount
  etc.
• If product of Order Line exists in CRM, then
  Order Line will be synced. For Order Module, we
  have used basic details like Order No. Customer,
  Customer Address, Shipping Description, Items,
  rate, Quantity, Amount, Grand Total etc. in
  syncing process.

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4. Packages
Features Basic Advanced
Customers
Sync newly created customer between SuiteCRM and Magento ? ?
Sync updated customer info between SuiteCRM and Magento ? ?
Sync shipping billing address between SuiteCRM and Magento ? ?
Sync support for 5 custom fields from Magento to SuiteCRM X ?
Product
Sync newly created product from Magento to SuiteCRM ? ?
Sync updated product from Magento to SuiteCRM ? ?
Sync support for 5 custom fields from Magento to SuiteCRM X ?
Order
Sync new Order with line item from Magento to SuiteCRM ? ?
Sync updated order with new modify lines from Magento to SuiteCRM ? ?
Sync updated Order status from SuiteCRM to Magento ? ?
Sync support for 5 custom fields from Magento to SuiteCRM X ?
General
One Time remote setup, configuration training ? ?
Integration gateway access ? ?
One Time sync timing configuration (Every 10 minutes, 1 hour or once in day) ? ?
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One time customer mapping base on Email Address / Name X ?
One time product mapping base on Manufacturer Part Number X ?
Need to manually remove duplication of mapping module data
Support
Quick Email support 1000 to 1830 UTC0530 X ?

• 5. Installation and Cost
• We charge for installation and set-up cost of the
  Biztech Integration Gateway, which includes
• installing our SuiteCRM Plugin Magento Plugin.
• We also create account for you in our Integration
  Gateway, which handles all communication between
  two systems. There is recurring charge to
  use the Integration Gateway that covers
  Support Updates in the Gateway.
• We are committed to this integration
  and will be releasing new version
  with more enhancements in timely manner.

Details Cost(Basic Version) Cost(Advance Version)
Installation Setup Cost 499 699
Recurring Fees As per Following Table As per Following Table
Customization Charge If any If any
Integration Gateway Maintenance and Support
Time Period Recurring Charges(Basic Version) Recurring Charges(Advance Version)
Monthly (1 Month) 15 25
Yearly (12 Months) 150 250
It will start getting billed over after 1 month
of implementation.
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6. To Get Started Contact Maulik Shah CEO,
Biztech Consultancy
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