Dealership vs. Repair Shop

1
Dealership vs. Repair Shop

• www.hanceseuropean.com

2
Dealership vs. Repair Shop Prices and
Experiences

• No one likes to take their car in for service,
  but when you do, you want to make sure you have
  the best experience possible.
• Research shows you are better off taking your
  car to an independent repair shop over a
  franchised new-car dealership, says Consumer
  Reports. In fact, repair shops out-ranked dealers
  in all categories

• Overall satisfaction
• Price
• Quality of service
• Friendliness of staff
• Timeliness of work
• Independent shops also scored top marks in
  personal attention. Ultimately, you want a shop
  you can feel comfortable in, with friendly staff
  members and accommodating appointment times.

3
Cost A Big Concern

• The biggest complaint against dealerships is the
  cost of parts and labor.
• In the above-mentioned survey, Mercedes-Benz
  drivers, in particular, said they were happy with
  the price they paid independent mechanics than
  dealers.
• Same went for a lot of the luxury brands, such as
  Jaguar and Mini. Thats due in part to the
  personal touch, precision and skill trained
  mechanics have for high-end European cars.
• The pull from dealerships to get customers in the
  door for service is only getting stronger.
• It used to be that up to 70 of service done at
  dealerships involved warranty work today, that
  number hovers around 20 because cars are being
  made better and lasting longer than ever before.
• Theyre staffing their dealerships with certified
  technicians, offering OEM parts at more
  affordable prices and nationwide warranties with
  no questions asked.

4
Cost A Big Concern

• Theyre staffing their dealerships with certified
  technicians, offering OEM parts at more
  affordable prices and nationwide warranties with
  no questions asked.
• This undeniable push to compete with independent
  shops is forcing dealerships to become more
  accommodating.However, the prices you see at
  dealerships are still historically higher than
  independent shops.
• Thats due to the increased overhead of these
  huge dealerships as well as the cost of tools,
  state of the art equipment, and training for
  mechanics.
• Plus, someone has to pay for that lush waiting
  room space complete with play areas for kids,
  movies on the flat screen, and free coffee and
  donuts.
• With independent shops, you may get some perks
  but youre really paying for the service at hand.

5
Training and Expertise

• One advantage dealerships have always had over
  the corner mechanic is the training of its
  personnel to work on the make and model of cars
  that they sell on the lot.
• This gives customers peace of mind because they
  know their technician has the expertise to work
  on their BMW, Porsche or Mercedes.
• In fact, this is why many people continue to go
  back to the dealership for repairs and
  maintenance. However, if you get lucky enough,
  you can find an independent shop offering the
  best of both worlds.
• Hances European, for example, blends the
  expertise of highly trained technicians on
  foreign cars like that offered at dealerships yet
  coupled with the lower cost offered by
  independent shops.

6
Contact Hances European in Dallas TX

• When you bring your car to Hances European, you
  get peace of mind knowing we are equipped with
  all the tools, parts, and expertise needed for
  your foreign vehicle.
• We know you have unique needs for maintenance and
  repairs as the owner of a European vehicle.
• Dont pay the high prices of the dealership come
  to us instead.

• Get a free estimate on service when you contact
  us at 214-761-3247 or fill out our online form
  for a speedy reply.
• We are conveniently located at 1850 West
  Mockingbird Lane in Dallas.