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BUS 430
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BUS 430 Slingshot Academy
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BUS 430
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BUS 430 Slingshot Academy
BUS 430 Chapter 3 quiz
1. When Bill Gates stated that "Microsoft
is always two years away from failure," he was
emphasizing the importance of 2. Value
chain measures would generally be less valuable
to 3. In choosing performance measures, an
organization might consider all of the following
criteria except 4. The service-profit chain
model 5. Productivity is the 6. Which
of the following would be a typical
operational-level quality performance measure?
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BUS 430 Slingshot Academy
BUS 430 Chapter 5 quiz
1. Which of the following is not a major
characteristic of a customer relationship
management system (CRM)? 2. Regarding
industrial robots, which choice is not
correct? 3. During which stage of
technology development and adoption is design and
demand flexibility most critical? 4. Which
of the following would not be included in a
typical Customer Relationship Management System
(CRM)? 5. Enterprise Resource Planning
Systems (ERP)
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BUS 430 Quiz 1 set 1
Which one of the following has the highest goods
content? Support processes would typically
include all of the following except The quality
revolution is most related to Which is generally
related to service operations? The three issues
that are at the core of operations management
include all of the following except A support
process could be any of the following except
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BUS 430 Slingshot Academy
BUS 430 Quiz 1
Question 1 Which of the following
is not a current challenge to OM?
Question 2 Which one of the following has the
lowest goods content? Question 3
Which one of the following has the highest goods
content?
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BUS 430 Slingshot Academy
BUS 430 Quiz 2
1. Of the seven categories of the Malcolm
Baldrige National Quality Award criteria, which
is least relevant to an operations manager? 2.
Employee satisfaction and other
workforce-related measures fall into which
perspective in the Balanced Scorecard? 3.
Interlinking is the quantitative modeling of
cause-and-effect relationships between 4.
Productivity is the 5. Customer
satisfaction rating increases as time-on-hold
waiting decreases is an example of
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BUS 430 Slingshot Academy
BUS 430 Quiz 3
1. Filing your individual federal tax
returns would best be described as what type of
value chain? 2. Information technology has
significantly affected health care. Which of the
following is not an outcome? 3. Computer
integrated manufacturing systems result in all of
the following EXCEPT 4. Which of the
following enables engineers to design, analyze,
test, simulate, and manufacture products before
they physically exist? 5. Infinite
scalability is most related to
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BUS 430 Quiz 5
Question 1 The
production of large goods such as airplanes is
best accomplished using a ____ layout.

Question 2
All of the following
are limitations to process layout except

Question 3
An assembly line with 28 operations is to
be balanced. The total amount of time required
for all 28 operations is 39 minutes. The longest
operation takes 2.2 minutes and the shortest
takes 0.8 minutes. The line will operate for 450
minutes per day.
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BUS 430 Slingshot Academy
BUS 430 QUIZ 6
Question 1 Safety capacity is
intended for all of the following except

Question 2
Which of the
following is a short-term capacity decision?


Question 3
According to the Theory of
Constraints, ____ is the amount of money
generated per time period through actual sales.
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BUS 430
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BUS 430 Quiz 7
1. Inventory that acts as a buffer between
workstations in flow shops or departments in job
shops is called ____ inventory. 2.
Backorders ____. 3. Costs associated with
backordering a product are called ____ costs. 4.
Which is not an advantage of the periodic
review system? 5. Using a fixed quantity
system (FQS), as the reorder point increases
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BUS 430 Slingshot Academy
BUS 430 QUIZ 8
Question 1 Scheduling
refers to specifying

Question 2
The time needed to process a given set
of jobs is called

Question 3
Which of the following is not a
consideration when designing an appointment
system?
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BUS 430 Slingshot Academy
BUS 430 Quiz 9
1. GE's Six Sigma problem solving approach
employs five phases. Which is not one of the
phases? 2. Which of the following is not a
part of Philip Crosby's philosophy of quality?
3. Which of the following is not directly
related to W. Edwards Deming? 4. Which
does not fit with Six Sigma implementation? 5.
Machine down time and downgrading costs are
examples of which type of quality cost?
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BUS 430 Slingshot Academy
BUS 430 Quiz 10
1. In a Kanban system, the numerator of the
formula K d(p w)(1 a)/C is analogous
to 2. Quick setup or changeover of tooling
and fixtures is associated with ____. 3.
Ford Motor Company has decided to switch to a
pull system of manufacturing and distribution for
its vehicles. Which one of the following is most
likely to occur? 4. A withdrawal Kanban 5.
Which of the following is not one of the 5Ss?
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BUS 430 Week 2 Case Study Waldo County
Case Study Waldo County. Please read the case
study Waldo County at the end ofChapter 10 and
questions 1 and 2 of that case listed below.
Please show your calculations. 1. What is
the project's NPV, given the projections in the
Table 10.8? 2. Conduct a sensitivity
analysis and a scenario analysis of the project.
What do these analyses reveal about the project's
risks and potential value?
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BUS 430 Week 3 Quiz 2
Question 1 Which of the following
would be an example of an innovation and learning
performance measure? Question 2
The triple bottom line (TBL or 3BL) refers to
the measurement of sustainability in all of the
following areas except
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BUS 430
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BUS 430 Slingshot Academy
BUS 430 Week 3 Quiz
Question 1 Which of the following
would be an example of an innovation and learning
performance measure? Question 2
The triple bottom line (TBL or 3BL) refers to
the measurement of sustainability in all of the
following areas except
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BUS 430 Slingshot Academy
BUS 430 Week 4 Assignment 1 LensCrafters Case
Study
Assignment 1 LensCrafters Case Study Due Week 4
and worth 250 points This assignment requires
student complete an analysis of the LensCrafters
case from Chapter 6 of the text. Write a six to
seven (6-7) page paper in which you Evaluate
LensCrafters operations strategy and explain how
the organization seeks to gain a competitive
advantage in terms of sustainability.
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BUS 430 Slingshot Academy
BUS 430 Week 5 Quiz 4
Question 1 In a design specification
25 1.5, the value 25 is called the ____, while
1.5 is called the ____.
Question 2
The final step in using the House of Quality
involves identifying those technical features
that meet any of the following criteria except

Question 3 High customer contact
systems would most commonly be found in ____.
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BUS 430
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BUS 430 Slingshot Academy
BUS 430 Week 8 Assignment 2 Inventory Management
Assignment 2 Inventory Management Due Week 8 and
worth 300 points Research two (2) manufacturing
or two (2) service companies that manage
inventory and complete this assignment. Write a
six to eight (6-8) page paper in which
you Determine the types of inventories these
companies currently manage and describe their
essential inventory characteristics.
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BUS 430 Slingshot Academy
BUS 430 Week 9 Quiz 8
1. Johnsons sequencing rule is used to
sequence 2. Which of the following is an
example of a situation for which a Gantt chart
would be appropriate? 3. Considering a
two-resource sequencing problem, 4. The
Shortest Processing Time (SPT) rule 5.
Scheduling refers to specifying 6. A
requirement of Johnsons two-resource sequencing
rule is
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BUS 430 Slingshot Academy
BUS 430 Week 10 Quiz 9
A tool to help determine how a process works and
what it is supposed to do is a 2. Root cause
analysis uses all of the following tools and
methods except 3. Six Sigma efforts have use all
of the following concepts and methods except 4.
Which does not fit with Six Sigma implementation?
5. A tool to help focus on the most significant
problems is 6. Which of the following describes
the quality definition of fitness for use?
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BUS 430
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BUS 430 Slingshot Academy
BUS 430 Week 11 Quiz 10
Principles of lean operating systems include all
of the following except Which of the following
is least related to a push system? Ford Motor
Company has decided to switch to a pull system of
manufacturing and distribution for its vehicles.
Which one of the following is most likely to
occur? Long leadtimes and higher
workinprocess is most closely related to which
of Toyota's "Seven Major Waste Categories?"
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BUS 430
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BUS 430 Slingshot Academy
Education must, be not only a transmission of
culture but also a provider of alternative views
of the world and a strengthener of the will to
explore them
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