The day Young Living broke my heart

1
The day Young Living broke my heart As I
explain my story below, I urge you to keep an
open mind and look at all the facts and ask
questions. If someone tells you to pay no
attention to this and just move onask yourself
why they are doing this and what they have to
gain from keeping you in the dark. Thursday
February 25th 2016 was the day this all started.
As an Aromatherapy student, I spend a lot of
time in various aromatherapy/essential oil
Facebook groups. It was late afternoon this
particular Thursday that I came across a post in
one of the groups that contained GC/MS test
results of a Cinnamon Bark essential oil sample.
The sample was found be adulterated with
synthetics. This bit of info did not surprise
me, as Essential Oil adulteration runs rampant in
the fragrance industry. What did surprise me,
was the very strong insinuation that this
particular sample was of Young Livings cinnamon
bark, followed later by pictures of the actual
bottle clearly showing the Young Living label.
Immediately I sent a copy of the test report,
screenshot of the post and pictures of the
unopened bottle to Young Livings product
support copy of that e-mail can be found by
clicking the thumbnail below, or by clicking
HERE as I simply refused to believe any
possibility that this could be true. The
following day (Friday February 26th 2016) I
received what appeared to be a fairly
standard/generic form response from YL Product
Support more or less telling me not to worry and
called the whole ordeal a smear campaign by a
competitor. Speculation and accusations began
running rampant in the Facebook groups and Young
Livings name continued to be dragged through the
mud so to speak. Wanting to provide some kind
of proof to my family, clients, and friends that
Young Living products were pure, I decided to
have an oil tested, at my expense. Why you ask?
Well back in 2015 I had e-mailed YL Product
Support asking why they do not release or
provide GC/MS testing reports. In their reply
copy of that e-mail can be found by clicking
the thumbnail below, or by clicking HERE they
advised me that if I wanted documentation on the
purity of the oils, I was welcome to submit them
for testing through an independent lab of my
choice. I contacted a testing laboratory located
in Quebec, Canada that specialized in essential
oils and natural health products called
Phytochemiato obtain pricing and shipping
information. To avoid any claims of tampering or
sabotage, I logged into
my Young Living Virtual Office and placed an
order for a bottle of Cinnamon
2
Bark. I had the shipping information changed to
the laboratory in Quebec so that Young Living
would ship the oil directly to them from the
warehouse and there could be no claims of
tampering with bottle caps, etc. You can see a
copy of the order verification by clicking the
thumbnail image below or click HERE On March 3rd
2016 I received notice from the Lab that they
received my sample of Cinnamon Bark that I had
Young Living send to them receipt
acknowledgement is available below and was
advised that I would have the results within 2
weeks time. March 18th I received an email from
the lab again containing the GC/MS report from
my sample I had tested. Nervously, I opened the
attachment and scrolled to the bottom
conclusion section.The sample has been
adulterated with synthetic cinnamaldehyde,
indicated by the presence of phenylpentadienal
isomers. Synthetic linalool may also have been
added. copy of entire GC/MS report available
below. You will require a PDF reader or app in
order to view the PDF files Tears filled my
eyes as the reality of the situation began to
sink in. My close family used Cinnamon Bark
internally, not to mention the sheer volume of
Thieves products that contained Cinnamon. I
attempted some conversations with my uplines
about the issue but merely got dont worry and
Ive used the products for years and Im
fine!. Quickly realizing that I would not get
the answers I wanted from them and not knowing
where else to turn, I sent an e-mail to Young
Livings Chief Operating Officer, Jared Turner
and included a copy of the test report. Hope and
faith briefly returned when I received a reply
from Jared, thanking me for bringing the issue
to his attention and promising me a reply. He
even Ccd the entire analytical team and asked
them to answer my questions I had. copy of that
e-mail can be found by clicking the thumbnail
below, or clicking HERE. As of the date I write
this (April 28th 2016), I still have received no
reply or answers to my questions from Jared, the
analytical team, or anyone at corporate. In the
midst of ordering my sample to be sent to the lab
for testing, I was contacted by a group of three
other Young Living distributors unrelated to my
sponsorship line. They were greatly concerned
with the possible adulteration and lack of
answers/information they were receiving from
their uplines as well. One of them had an
unopened bottle of Cinnamon Bark with the
same lot originally tested
and posted about back on February 25th. They knew
I was having a sample tested
3
and wanted to know how they could go about
getting their bottle tested, as well as another
bottle of a different lot , and a bottle of
Thieves blend. They sent their samples off to
the lab and roughly 2 weeks later received their
results. All three bottles were adulterated.
copies of their reports can be found below for
download. You will require a PDF program or app
to view them on a computer and mobile
device. Because they did not have Young Living
send the order direct to the lab, they were
immediately chastised by fellow YL distributors
making claims they had tampered with the bottles
themselves, however the fact remained that my
test had a clean chain of custody and YL still
was not addressing the results. Over the course
of the next several weeks, YL issued several
statements (all via Diamond level leaders or
above) denying the adulteration and referring to
it as a smear campaign. copy of their
statements can be found below. My pleas to
Jared and YL corporate continued to be ignored.
At this point in time I decided to collaborate
with the group of three other distributors that
had their samples sent in, and together we
created a change.org petition found HERE
demanding that YL address our questions,
specifically the ones we had following their
last statement. At almost 1300 signatures, the
distributor that created the petition account
(Betty), was contacted via phone from Jared
Turner. I was not on the call so I wont speak
for what happened as it would merely be hearsay,
but they did request that Betty take down the
petition because they were going to be issuing
another statement. After waiting for their
statement (which didnt come until the next
day), we were left with continued unanswered
questions and determined the petition could not
be taken down until they were addressed. Jared
sent Betty a text message saying he noticed the
petition was still up. When Betty replied that
there were continued unanswered questions and
that it might be best for the 4 of us to connect
via a group e-mail, the friendly were here to
help attitude immediately changed. screenshot
of that message can be found by clicking the
thumbnail below, or clicking HERE. We contacted
Andrea Neipp as requested- twice. To this date
(April 28th), we have not received any reply
from Andrea. It has become quite clear from the
actions of Young Living corporate and Diamond
and above level leaders that this issue will
not be further addressed. As a low ranking
distributor, I am not valuable in their eyes and
if I stop ordering Young Living products, its
no skin off their backs as the saying goes. As
an advocate for health and high quality
products, a consumer, and a Young Living
member, I refused to sit down and sweep this all
under the rug. I share my story in
4
hopes that others will spread the word and that
Young Living will be held accountable to their
seed to seal promise and guarantee. Had they
handled this in a more professional manner,
followed-up, etc. I may have been able to
overlook this as a quality control issue that
slipped through the cracks, but the despicable
behavior demonstrated by fellow distributors and
corporate means I simply can not. Please share
this story so that others may learn the truth and
so they can make informed decisions for them and
their families going forward. I will continue to
update this page if/when new developments arise.
I welcome your questions and comments and will
try and answer as many as I can. It is with a
very heavy heart and great sadness that I write
this post. My decision to share my story with
you has not come lightly. It comes after much
research, soul searching, and great personal and
financial sacrifice. You see, I had nothing to
lose and everything to gain by keeping quiet
about this and continuing to grow my team and
build my business, but as the saying goes A lie
doesnt become truth, wrong doesnt become right
and evil doesnt become good, just because it is
accepted by a majority. The day Young Living
broke my heart Young Living Products something
negative Gary Young somolia Truth about Gary
Young Gary Young Scam Gary Youngs Oily
Leadership Gary Young Arrest