Title: COM 295 Final Exam
1COM 295 Final Exam
I loved this course. It was overall excellent !
The study material was just great. I acquired so
many knowledge's, I'm grateful to the
instructors. It's the best online course I ever
had. Jessica
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3- 1. Your coworker LaRita has asked you to review
her slide presentation. You notice that it is
difficult to recognize and process the most
important ideas and information. To help her fix
this, what will you recommend that she change? - She should include a compelling image every few
slides. - She should choose dark backgrounds and text
colors. - She should use bold or italics to highlight key
ideas. - She should limit her text to five words per line
and three to four lines per slide. -
- 2. A colleague asks you for advice on how to
understand the audience of his persuasive
message. Which of the following pieces of advice
will you offer? - Ask as few questions as possible to avoid
annoying them. - Focus on their values and not their needs.
- Wait until the message is perfected before
choosing the right audience. - Consider the psychological principles that impact
people's decisions.
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4- 3. Which of the following is true of competence?
- It is often evaluated by one's track record of
achievements. - It has grown less important in the post-trust
era. - It is innate and cannot be gained through
experience. - It increases when individuals focus on connecting
with others. -
- ?4. In order to focus your presentation on
people, you should - use a lot of "I" statements
- include as many photographs as possible in your
slides - make individuals and groups the subject of your
sentences - avoid using presentation software or other
technology -
- 5. _____ is the process of converting meaning
into messages composed of words and nonverbal
signals. - Filtering
- Encoding
- Decoding
- Translating
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5- 6. Which of the following is a trait of
individualists? - They communicate directly to efficiently deal
with work tasks and outcomes. - They stay in relationships even when they are no
longer mutually satisfying. - They tend to follow the perceived dreams and
goals of the group as a matter of duty. - They tend to stay in contact with and work
through extended networks. -
- 7. Performing at the highest standards, not just
for oneself, but for the team, for the
supervisor, for the consumer, and for the
company's shareholders, indicates a sense of
_________. - opportunity
- accountability
- individuality
- future-orientation
-
- ?8. The career summary section of a résumé should
provide the candidate's ________. - major accomplishments, abilities, and attributes
- memberships, awards, certifications and
licensure, and activities - objective for the job search
- list of personal references
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6- 9. Which of the following is typically included
in the reviewing stage of writing an effective
business message? - ensuring the communication is fair
- identifying the primary message and key points
- finding the needs of the audience
- setting a positive and other-oriented tone
-
- 10. Gregor, who works at a textbook company, has
put together a presentation proposing that the
company save money by getting its images from
less expensive stock photo sites. Gregor needs to
present his idea to the executive committee.
Considering the content of his presentation,
which of the following people on the committee
should he most try to influence? - The design director
- The editorial director
- The marketing director
- The production editor
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7Really enjoying this course and very interesting
with lots of current examples of the good. Really
like this useful instructors of online courses -
thanks Katharina
Do you top with top grade in the Com 295 Final
Exam?
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8- 11. Which of the following should contain all
your research sources and should be provided at
the end of your report? - the reference list
- citations
- table of contents
- the executive summary
-
- 12. Javier is an editorial manager at a
publishing company. He wants to give one of his
supervisors an "Employee of the Year" award.
Which of the following supervisors should he
choose if he is looking for an employee with a
strong sense of caring? - Ayesha, who always takes on extra work to help
the department meet its deadlines - Jenny, who helps her employees develop the skills
that will allow them to advance - Paul, who is the best copy editor and proofreader
in the department - Jon, who sets short- and long-term deadlines for
every project and meets them promptly
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9- 13. Bao is conducting a study that compares the
cost of keeping print messages on file versus
storing digital messages in the cloud. What
aspect of communications relates to the storage
of messages? - planning
- constraint
- coordination
- permanence
-
- 14. Which of the following facilitates a one-stop
work space containing project and meeting
information, shared files, and communication
platforms? - social networking
- written messages
- webinar
- texting
-
- 15. In the context of developing persuasive
messages, which of the following is most likely
to help you demonstrate a voice of competence? - focusing only on logical appeals
- developing strong ideas in the interest of your
audience - adopting the tone of mass advertising such as
over-the-top appeals - using only emotional appeals in your persuasive
messages
10- 16. By doing audience analysis, Radika discovers
that the people she will be giving her sales
presentation to know very little about her
product. Because of this, she is likely to decide
to - use only emotional appeals in her presentation
- eliminate bulleted and numbered lists from her
slides - involve them in her presentation
- spend more presentation time informing the
audience -
- 17. Which of the following is true of documenting
secondary research sources? - The only thing that has to be documented is a
direct quotation. - Statements that are paraphrased do not require
documentation. - Writers can use a variety of documentation
systems, including MLA and APA styles. - Ideas that are summarized do not require
documentation. -
- 18. Your résumé should tell a story of
- how you plan to improve your areas of weakness
- your educational accomplishments
- the value can provide to a company
- everything you have learned and done in your
previous job
11I loved this course. Once I started, I was hooked
now I see them in much more detail. How they
move, their habits, the different species, ...I
appreciate them even more now. This course is
very useful information and enjoyed it, Thank you
Uopehelp Jack
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Final Exam?
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12- 19. A mistake that many job applicants make while
creating résumés is - trying to display everything they do well
- highlighting only a few of their abilities and
attributes - forgetting to include their hobbies and other
interests - neglecting to include areas they need to improve
on -
- 20. Vanessa has been assigned the task of
creating an effective business message aimed at
improving the productivity of the employees in
her company. In the process of creating the
business message, she studies the background of
the employees, their needs, and priorities. To
which step of the planning process for developing
influential messages does Vanessa's action
typically belong? - Message review
- Message structuring
- Audience analysis
- Idea development
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13- 21. In the context of persuasive messages,
validating your readers means that you are - overcoming objections by providing counterpoints
- recognizing and appreciating others' needs and
preferences as legitimate - demonstrating a business needa gap between what
is and what could be - providing solid reasons why your product,
service, or idea benefits readers -
- 22. Lori is using secondary research to develop a
business report. How can she write her report in
a way that demonstrates originality in thought? - Adopt a methodical approach to decision making
- Generate her own conclusions and recommendations
- Cite all her research sources
- Use the most current documentation guidelines
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14- 24. One of the first tasks to accomplish when
developing a presentation is to - use headings to create a storyboard
- understand the needs of your audience
- develop effective slides
- gather content for an effective review
-
- 25. Which of the following is an example of
psychological noise? - Jenna's boss does not take her complaint
seriously because he thinks teenagers always
exaggerate. - Jenna's boss does not understand that when she
says a product is "bad," she means she likes it. - Jenna's boss does not understand what she tells
him because his hearing aid battery dies. - Jenna's boss does not take her complaint
seriously because construction noise prevented
him from hearing it. -
- 26. Which of the following is typically included
in the drafting stage of writing an effective
business message? - identifying the primary message and key points
- ensuring that the communication is fair
- finding the needs of the audience
- setting a positive and other-oriented tone
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15Great course. Very detailed and intriguing. The
wide range of topics regarding Com 295 Final Exam
so that I never lost interest. I highly recommend
this course for those who want a bit more than
the basics. Ely
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16- 27. Which of the following is useful advice on
conducting business across cultures with those
who have limited English ability? - Speak at your normal, regular pace instead of
speaking slowly as this may be viewed as
disrespectful. - Use slang and jargon instead of literal language
as much as possible. - Allow those with limited English ability enough
time to process their thoughts into English. - Determine a person's level of communication
proficiency within the first few moments of your
interactions with them. -
- 28. _____ noise occurs when communicators apply
different meanings to the same words or phrases. - Physical
- Semantic
- Cognitive
- Psychological
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17- 29. Which of the following is an example of
projected cognitive similarity? - Bill assumes that the cultural stereotypes shown
in the popular media are true. - Deirdre assumes that other cultural groups have
the same values as hers. - Rico assumes that all cultures are inferior to
his culture. - Elana assumes that no two cultures are alike in
terms of values and norms. -
- 30. In order to design your slides to facilitate
ease of processing, you should - use complex charts for complex information
- provide as much information as possible on every
slide - use at least one compelling image on every slide
- limit your text to ten words per line
-
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