HM 370 Education Begins/uophelp.com

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HM 370 Education Begins/uophelp.com

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HM 370 Education Begins/uophelp.com

• HM 370 Entire Course
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• HM 370 Week 1 Individual Assignment Hospitality
  Management Definition Paper
• HM 370 Week 1 DQ 1
• HM 370 Week 1 DQ 2
• HM 370 Week 2 Team Assignment Destination
  Presentation
•  (San Diego)
• HM 370 Week 2 DQ 1
• HM 370 Week 2 DQ 2
• HM 370 Week 3 Individual Assignment Article
  Analysis Globalization of the Hospitality
  Industry (3 Papers)
• HM 370 Week 3 Team Assignment Trends in
  Recreation, Travel, and Tourism Paper
• HM 370 Week 3 DQ 1
• HM 370 Week 3 DQ 2

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HM 370 Education Begins/uophelp.com

• HM 370 Week 1 DQ 1
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• Class, so far we have really only two skillsets
  mentioned.  We have talked about communication
  skills being a necessary skill along with people
  skills, but let's talk some others as well?
   Organizational Skills?  Critical Thinking
  skills?  And, what about needing an aptitude with
  financing?  Do you think managers need to have
  math and accounting skills?  Why or why not?

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• HM 370 Week 1 DQ 2
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• Class, the hospitality industry requires many
  different types of skill sets to keep an
  organization running smoothly and efficiently.
• Pick a skill set you think would be most
  beneficial and explain why?
• Give some examples of how those skills can be
  used to assist other departments/divisions to
  foster cooperation.
•  

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HM 370 Education Begins/uophelp.com

• HM 370 Week 1 Individual Assignment Hospitality
  Management Definition Paper
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• Resources Week One Readings
• Write a 1,050- to 1,400-word paper in which you
  define hospitality management.
• Address the following
• Define hospitality management.
• Select an organization in the hospitality
  industry and describe a personal experience that
  you have had with this organization. Include any
  experiences with guest service, lodging, food and
  beverages, and recreation.
• Discuss how this experience falls within your
  definition of hospitality management.
•  

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• HM 370 Week 2 DQ 1
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• Class, what impact has globalization had on the
  hospitality industry?
• Provide three examples of hospitality
  organizations that have global operations.
• What are some of the cultural considerations for
  these organizations?

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HM 370 Education Begins/uophelp.com

• HM 370 Week 2 DQ 2
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• Class, what is the difference between travel and
  tourism?
• What are some government organizations that
  impact travel and tourism? What is their impact?

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HM 370 Education Begins/uophelp.com

• HM 370 Week 2 Team Assignment Destination
  Presentation (San Diego)
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• Destination Presentation
• Select a destination city (e.g. San Diego, New
  York City, Orlando, New Orleans). Be sure to
  obtain your instructor's approval of your city
  before beginning this assignment. Prepare a 10-15
  slide PowerPoint presentation with speaker's
  notes in which you describe how your selected
  destination city competes in the world market to
  attract visitors.

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HM 370 Education Begins/uophelp.com

• HM 370 Week 3 DQ 1
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•  
• Class, What is the difference between front of
  the house and back of the house operational
  support? How do they work together to create a
  successful hospitality organization? How do they
  impact profitability?  How do Human Resources
  departments find staff who can work well with
  each other?

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• HM 370 Week 3 DQ 2
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•  
• Class, a rather large component of the
  hospitality industry is the discussion around
  revenue. We've been discussing how business
  segments revolve around tourism and I teach a few
  other hospitality courses and I've been finding
  that students are coming not as prepared to
  understand how these tourism areas make money. I
  thought I would introduce you to the STAR (Smith
  Travel) report and we will continue this
  discussion throughout the upcoming weeks. While
  this is a subscription service that most hotels
  participate in using, you can check out the
  sample products on the website http//www.str.com
  /Please let me know if you have any questions.
  I'm hoping this subject line might intrigue
  everyone!

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HM 370 Education Begins/uophelp.com

• HM 370 Week 3 Individual Assignment Article
  Analysis Globalization of the Hospitality
  Industry (3 Papers)
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•  
• Individual AssignmentYou will post this
  assignment to the MAIN Forum as well as your
  Assignments Folder.  Research and article
  analysis will bring out some great discussions
  and learning opportunities AND you will receive
  participation points when providing substantive
  feedback on others papers.  After you post it to
  the MAIN Forum, also post it into your
  Assignments Folder.This assignment should be in
  alignment with the formatting set forth in your
  syllabus (hint  formal, APA style).  For your
  convenience, I have included the objectives for
  you.
•  
•  

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HM 370 Education Begins/uophelp.com

• HM 370 Week 3 Team Assignment Trends in
  Recreation, Travel, and Tourism Paper
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•  
• Write a 1,800- to 2,150-word paper in which you
  compare the textbook definition of recreation,
  travel, and tourism with the reality of the
  destination city you selected for your
  Destination Presentation. In your paper, address
  the following
• Identify at least four current trends that affect
  recreation, travel, and tourism within your
  selected destination city. Describe each trend.
  What effect do these trends have on hospitality
  operations in your selected destination city?
• Discuss the role of a convention and visitors
  bureau (CVB) and the tourism commissions in the
  hospitality industry. What effect do CVBs and
  tourism commissions have on the hospitality
  industry in your selected city?
•  
•  
•  

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HM 370 Education Begins/uophelp.com

• HM 370 Week 4 DQ 1
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•  
• Okay, class, let's see if we can't get this week
  spinning, shall we?   I know we only have a few
  people during the work week. (smile)  Class, a
  lot of large organizations have ethics training
  classes built into their core competencies
  structure and human resources tracks the
  attendance, but I do think that leaders have
  choices of ethical behavior no matter if they've
  had proper training or not. Unfortunately, there
  can be a lot of "gray" where the difference
  between black and white cannot be
  distinguished.Scenario  You are a manager at a
  restaurant and you've noticed the night shift is
  taking food home to their family.  You've heard
  the night shift employee discussing his need for
  money, do you say something to the employee or
  let the employee continue?

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• HM 370 Week 4 DQ 2
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•  
• Class, what are two examples of environmentally
  friendly strategies that are employed by
  hospitality organizations?
• How are these strategies beneficial to the
  organization?
• How can an organization begin implementing these
  strategies?
•  

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HM 370 Education Begins/uophelp.com

• HM 370 Week 4 Individual Assignment Hospitality
  Careers Paper
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•  
• Individual Assignment
• 1.    Hospitality Careers Paper
• Prepare a 700-1,050-word paper in which you
  identify at least three career opportunities
  within the hospitality industry that are of
  interest you. In your paper be sure to address
  the following
• a.    Describe each one of your identified
  careers.
• b.    Identify the different characteristics and
  traits needed by each career.
• c.    Outline a career path for each of your
  identified careers.

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• HM 370 Week 4 Team Assignment Functions Paper
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•  
• Prepare a 1,050- to 1,400-word paper in which you
  describe the role of finance, marketing, and
  human resources (HR) in supporting a successful
  hospitality organization. Describe the role of
  each function, such as finance, marketing, and
  HR, and provide specific examples of how each
  function can support a hospitality organization. 
• Click the Assignment Files tab to submit your
  assignment.
•  

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• HM 370 Week 5 DQ 1
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•  
• Prepare a 1,050- to 1,400-word paper in which you
  describe the role of finance, marketing, and
  human resources (HR) in supporting a successful
  hospitality organization. Describe the role of
  each function, such as finance, marketing, and
  HR, and provide specific examples of how each
  function can support a hospitality organization. 
• Click the Assignment Files tab to submit your
  assignment.
•  

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HM 370 Education Begins/uophelp.com

• HM 370 Week 5 DQ 1
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•  
• Class, the lodging industry has been greatly
  impacted when it comes to reservations systems.
  Before, travelers would have to call the property
  and reserve a room which was written down on
  paper with a pencil. Now, the lodging industry
  has access to computer software systems like PMS
  support to maintain guest reservations, histories
  of stays, guest loyalty programs, maintaining
  room management, as well as including A/R and A/P
  information. For example, Marriott International
  has two separate PMS to choose from, MARSHA and
  FOSSE. FOSSE allows associates to handle all
  information related to guests with the computer.

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• HM 370 Week 5 Final Exam Guide
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•  Complete the Final Examination.
•  1.       Which of the following is a hospitality
  business segment?                                 
       
• 2.       Which of the following is an example of
  front-of-the-house guest service?
• 3.       Back-of-the-house departments are also
  known as guest services.
• 4.      The purpose of an all-inclusive guest
  experience is
• 5.       Which of the following is a security
  implication in hospitality management?
• 6.       Reducing part time employees and hiring
  more full time employees is a trend in
  hospitality leadership.
• 7.      What does STAR represent?
• 8.       Restaurants are an example of the
  ___________ hospitality business segment.
• 9.       Personalization of services is a trend
  in guest services management.
• 1.  What specific role did Mike have in the You
  Have A Very Bad Hotel example?
• 11.       According to our readings, Heritage
  tourism attracts guests through attractions which
  fall into all but ONE of the following

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HM 370 Education Begins/uophelp.com

• HM 370 Week 5 Individual Assignment Technology
  Paper
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•  Prepare a 700- to 1,050-word paper in which you
  nalyse the hospitality industrys technological
  tools, such as web reservations systems, personal
  desktop assistants, and point of sale systems.
  Address the following in your paper
• Select a technological tool used in the
  hospitality industry.
• Describe the selected tool.
• What effect has this tool had on the hospitality
  industry?
• What are the ethical implications associated with
  this tool?
• Click the Assignment Files tab to submit your
  assignment.

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• HM 370 Week 5 Team Assignment Guest Services
  Presentation
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• Resource Baderman Island is a new island
  destination located near the city of Kelsey.
  Click the virtual organizations link to access
  Baderman Islands internal and external websites.
• Prepare a 15- to 20-minute presentation
  accompanied by 15-20 Microsoft PowerPointslides
  in which you examine the influence of current
  hospitality management trends on the operations
  of Baderman Island. In your presentation,
  specifically examine current trends in guest
  service management and discuss the effect of
  hospitality leadership and management trends on
  the organization.
• Click the Assignment Files tab to submit your
  assignment.
• Related Tutorials
•  

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