Healthcare Operations Management - FrontEnders Healthcare Services

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OPERATIONS MANAGEMENTTo enhance your healthcare
practice
FRONTENDERS HEALTHCARE SERVICES PVT. LTD
www.frontenders.in
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Introduction

• A Hospital is a highly challenging work place.
  There are numerous bottlenecks that deteriorates
  the productivity efficiency of the Healthcare
  services delivered.
• Brand reputation of a Hospital depends on how
  quick they resolve the issues raised without
  compensating the quality and patient
  satisfaction.
• Spontaneity to untangle any situation is
  possible only with a strong Hospital Operations
  team.
• Operations management team is responsible for
  managing all operational process of the Hospital
  which includes all clinical non-clinical
  departments to have a smooth working environment.

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MAJOR CHALLENGES OF THE HOSPITAL
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How a Hospital tries to resolve the challenges?

• The administrative team of the Hospital plays a
  vital role in streamlining administrative as well
  as non-clinical operational process flows.
• The ultimate destiny of every Hospital is to
  render quality service at  low-cost.
• The Hospital first seeks to find the severity of
  the issue. Then, they frame methods to approach
  problems and to figure out the obstacles.
• But the major importance focus is given in
  solving the clinical issues by medical
  departments. Where, a Hospital seeks expertise to
  find a persistent solution making a complete
  change in the operations for the other
  non-clinical barriers.
• The expert opinion assist in achieving
  operational efficiency that contributes to the
  success which leads the organization towards a
  healthy growth

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PARTS OF OPERATIONS MANAGEMENT

• The operations management consists of prime 3
  parts
• Gap analysis- Gap analysis is a useful tool for
  all active organizations to examine the running
  system judiciously, for finding out the probable
  areas where more attention is required so that
  the organization becomes more dynamic.
• What is gap?
• The difference between the present and the
  projected future is gap.
• Process improvement - The process entails the
  assessment of the present condition and tally the
  same with the projected stage making the Hospital
  system more effective.
• Implementation The process of implementing the
  new strategy into the Hospital system to vanish
  the gaps (includes knowledge sharing, training
  setting quality indicators) and checking its
  efficiency.

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How the gap can be reduced?

• The gaps weakens the Hospital system which
  completely curtails the productivity that
  diminishes the effectiveness efficiency of the
  service. The gap declines the quality patient
  satisfaction.

(SOP-Standard Operating Procedure)
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What we do at FrontEnders?
Result- maintains the overall Efficiency
offering quality cost effective Service to the
patients. We will see that the overall system is
upgraded as and when required, exactly in tune
with the change in the information and medical
technology
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How our tool works benefit your Hospital?

• Gap analysis is a useful tool for all active
  organizations to examine the running system
  judiciously, for finding out the probable areas
  where more attention is required so that the
  organization becomes more dynamic.
•  Initially we analyze the exact obstacles causing
  the gap in the system.
• Our expertise can figure out the best strategic
  plan that suits your Hospital.
• We frame the Standard Operating Procedures
  based on National International standards.
  Then, we assist to implement the newly framed
  strategies through training setting quality
  indicators.
• We evaluate the performance of the new strategy
  compare with the standards.
• Revamping the standard procedures enhances
  operational efficiency which results in high
  productivity.

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Advantages of Operations management

• Gain competitive advantage
• Increase the patient flow
• Improves the return on investment
• Generates more revenue
• Reduces time consumption
• Streamlines the process
• Enhances efficiency
• Refine the quality of care
• Organizes the workflow
• Elevates patients satisfaction

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Increase your operational efficiency gain
competitive advantage to enhance your Hospital
reputation

• We are here to support you

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CONTACT US
FOLLOW US ON
www.frontenders.in
enquiry_at_frontenders.in
https//www.facebook.com/FrontEndersHealthcare
91 (44) 2489 0001 91 (44) 4014 3333
https//www.linkedin.com/company/frontenders