SAP CRM Online Training - PowerPoint PPT Presentation

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SAP CRM Online Training

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Learn the benefits customer relationship management with SAP CRM module. Recognize the needs, requirements on real-time basis with SAP CRM. Get acquainted with business partners, customers, marketing, sales in order to make the operations easy and smooth. – PowerPoint PPT presentation

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Title: SAP CRM Online Training


1
SAP CRM
  • Lets Get Started!

2
What is SAP CRM?
  • SAP CRM is a unified Customer Relationship
    Management software that is used by the majority
    of organizations around the globe. This helps in
    managing the customers data and understanding
    their needs and requirements to the fullest.
    Moreover, this helps in increasing the business
    graph as well.

3
Objectives of SAP CRM
  • Defining hierarchies and assign attributes to the
    employees accordingly
  • Illustrating the lead management
  • Enhancing the CRM Analytics
  • Implementing the Marketing skills in engaging
    Customers
  • Maintaining faith of the customer with the
    services provided by the organization
  • Helps in Territory Management

4
Whom the SAP CRM Training is Ideal for?
  • SAP CRM Training program is ideal for
  • Relationship managers
  • CRM executives
  • Professionals dealing with business partners or
    are part of a marketing campaign
  • CRM heads
  • Loyalty managers
  • Individuals dealing with business partners or are
    part of a marketing campaign

5
Benefits of SAP CRM Training
  • It helps in defining the Organizational Model
    (OM)  and understanding its concepts
  • Helps to understand the ERP, SAP, and CRM
  • Implementation of the application in organizing
    and synchronizing various operations that covers
    customers, marketing , business partners, sales,
    and operations
  • Enhance the importance of customer satisfaction
    in the growth of the organization in a better way
  • Maintaining the service cycle as well as the
    Customer Interaction center (CIC)

6
Prerequisites for SAP CRM Training
  • There are no specific prerequisites required for
    this course. The aspirants having strong interest
    in CRM domain can undergo this SAP Customer
    Relationship Management (CRM - Functional)
    Training.

7
Thank You!
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