An overview of what is Dynamics 365

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An overview of what is Dynamics 365

• Here we Go

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What is Dynamics 365

• When Satya Nadella took over as the CEO of
  Microsoft he shifted the focus of the
  organization to Cloud. The revenue from Cloud
  Services grew to 20.3 billion in June 2013 from
  16.6 billion when he took over in 2011
• Dynamics 365 is a latest offering from Microsoft
  which promises to bring your entire business to
  the cloud.
• .

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• Dynamics 365 combines ERP CRM packages together
  which helps organizations utilize the same data
  across various modules available in Dynamics 365.
  One such example is the same data that was
  captured as a lead is utilize while generating
  invoices or maintaining books of accounts in
  future.

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Dynamics 365 modules
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Dynamics 365 modules

• Sales - Contains the core functionalities of
  Dynamics CRM including leads, sales and
  contracts.
• Field Service This module can be used in
  companies with field agents.
• Customer Service Customer services was earlier
  part of Dynamics CRM this has been created as a
  separate module since not everyone used Customer
  service module with CRM

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• Project Service Automation - Project Service
  module allows estimation and scheduling of
  projects in Dynamics 365.
• Marketing - The marketing module is used by
  marketing departments for various marketing
  activities.
• Financials This module was earlier part of
  Dynamics NAV used for financial activities.
• Operations- Previously known as Microsoft
  Dynamics AX, the operations module contains all
  the financials and operations functionality of AX

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Dynamics 365 includes a few applications like
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Dynamics 365 applications

• Microsoft Power Apps A new tool to build custom
  business apps.
• Microsoft Flow A new tool to build custom
  workflows.
• Cortana Intelligence A fully managed big data
  and analytical business suite.
• Power BI - Power BI is a suite of business
  analytics tools to analyze data and share
  insights
• These applications are cross cutting across
  various Microsoft products available over the
  cloud.

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Dynamics 365 Editions

• Dynamics 365 Enterprise Edition - Enterprise
  edition is designed for larger companies with
  more than 250 employees. It includes the
  capabilities of Dynamics AX and Dynamics CRM
  Online.
• Dynamics 365 Business Edition - Business edition
  of Dynamics is designed for smaller companies
  with 10 to 249 employees. This edition includes
  the Financials capability of Dynamics NAV. To
  know more and you can visit https//www.microsoft.
  com/en-us/dynamics365/first-look or contact

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• To know more and you can visit https//www.microso
  ft.com/en-us/dynamics365/first-look
• or contact our consultants at www.cynoteck.com/co
  ntact-us

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