MS Dynamics CRM 2016 |Online Training -Certification Courses

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Microsoft Dynamics CRM 2016 Online Training
Courses

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Microsoft Dynamics CRM 2016 Certifications
Training

• 1.Introduction to Microsoft Dynamics CRM
  20162.Sales and Marketing Management in
  Microsoft Dynamics CRM 20163.Customer Service in
  Microsoft Dynamics CRM 20164.Reporting in
  Microsoft Dynamics CRM 20165.Deployment in
  Microsoft Dynamics CRM 20166.Data Management in
  Microsoft Dynamics CRM Online7.Automating
  Microsoft Dynamics CRM with Business Process
  Management8.Microsoft Dynamics CRM 2016
  Customization and Configuration9.Microsoft
  Dynamics CRM 2016 Administration, Installation
  and Deployment

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Microsoft Dynamics CRM 2016 Course materials

• 1)Introduction to Microsoft Dynamics CRM 2016
• Module 01 Dynamics CRM Overview
• Module 02 Working with Dynamics CRM
• Module 03 Processes and Functional Scenarios
• Module 04 Working with Data

4
Microsoft Dynamics CRM 2016 Online Classes

• 2)Sales and Marketing Management in Microsoft
  Dynamics CRM 2016
• Module 01 Introduction to Sales Management
• Module 02 Lead Management
• Opportunity Management
• Module 03 Working with Opportunity Records
• Product Catalog

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Microsoft Dynamics CRM 2016 Online Courses

• 3)Customer Service in Microsoft Dynamics CRM 2016
• Module 01 Customer Scenarios
• Module 02 Case Management
• Module 03 Knowledge Base
• Module 04 Queue Management
• Module 05
• Module 06 Analysis, Reporting, and Goals

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Microsoft Dynamics CRM 2016 Training

• 4)Reporting in Microsoft Dynamics CRM 2016
• Module 01 Introduction
• Module 02 Visualization
• Module 03 Introduction to Reporting Basics
• Module 04 BIDS and SQL Based Reports
• Module 05 FetchXML Reports
• Module 06 Power BI and Dynamics CRM

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MS Dynamics CRM 2016 Online Training

• 5)Deployment in Microsoft Dynamics CRM 2016
• Module 01 Getting Started with CRM Online
• Module 02 Manage CRM Online Subscriptions
• Module 03 Manage CRM Online Instances
• Module 04 Manage CRM Online Updates

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Microsoft Dynamics CRM Online Training

• 6)Data Management in Microsoft Dynamics CRM 2016
• Module 01 Intro to Extending Dynamics CRM
• Module 02 Data Import Methods
• Module 03 Preparing Data for Import
• Module 04 Managing Duplicate Detection

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Microsoft Dynamics CRM 2016 Training Institutes

• 7)Automating Microsoft Dynamics CRM with Business
  Process Management
• Module 01 Reason to Automate?
• Module 02 Introducing Business Process
  Management
• Module 03 Business Process Management Solutions
• Module 04 Business Rules