6 Online Reputation Management Tools You Need to Know - PowerPoint PPT Presentation

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6 Online Reputation Management Tools You Need to Know

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As a business person, it is very important to monitor your online presence – a positive customer opinion on you and your business is essential in making your business a success. – PowerPoint PPT presentation

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Title: 6 Online Reputation Management Tools You Need to Know


1
6 Online Reputation Management Tools You
Need to Know
  • www.accuratereputation.com

2
As per the stat, 86 of people will hesitate to purchase products or services from a business that has negative online reviews. The impact of what your consumers are saying about you online couldnt be bigger. As a business person, it is very important to monitor your online presence a positive customer opinion on you and your business is essential in making your business a success. A recognized business or individual, particularly one in the public spotlight, is more likely to be concerned with the word Reputation. The stronger your business brand is, the greater the need to maintain online reputation. Whether a celebrity, a budding startup, or an online blog, the practice of online reputation management has significance for all. To amass an audience in the virtual marketplace, an online business cannot avoid the scope of Online Reputation Management (ORM) Services.
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Have a look at these 6 prominent ORM tools that can prove beneficial in monitoring your online reputation
4
Google Alerts
  • In order to customize a Google search, Google
    Alerts drive notifications to the user, in case
    the new content is added for keywords that you
    have specified. Furthermore, it scans and pushes
    information from relevant web pages, blogs,
    research publications, and articles within the
    Google network.

5
Yext
  • Yext is a helpful platform for managing your
    online listings on location and review sites,
    such as Yellow Pages or Yelp, to ensure the
    correct dissemination of your company
    information.
  • The Power Listings tool will help you to find the
    error rate of the information posted where those
    errors occurred and where information about your
    business isnt listed at all so that you can make
    the required changes to ensure your customers
    have the means to easily reach you.

6
Naymz
  • Naymz is a best-in-class social media monitoring
    tool that tracks and manages your social
    influence the latter being closely correlated
    to your online reputation. In simple terms, the
    higher your social media influence, the greater
    your capacity to better your reputation.
  • RepScore is Naymzs program that rates your
    online business against your competitors across
    all social media channels. It monitors your
    potential peers opinion about you and your
    brand, and their level of engagement with you. It
    also monitors the factors that make you unique
    and valuable as an influencer. On the basis of
    these factors, it will score you between 1 and 99
    (with 99 being the best) and ranks your influence
    level as an established, top and elite business
    member amongst peers.

7
Reputology
  • Reputology is a tool that offers customer service
    analytics that can notify you with time-sensitive
    emails about any negative customer experiences.
    It provides a detailed summary report of customer
    feedback that will benefit you to immediately
    report your customers and identify the required
    areas of improvement within your business. It
    integrates Hootsuite and other social media
    management tools.

8
Hootsuite
  • Hootsuite is known as a best-in-class social
    media management tool that enables you to
    maintain all your social channels in one place.
    With the help of Hootsuite, you can easily
    schedule future messages, listen to your
    potential customers and engage with online users.
    You can also access in-depth social media
    analytics to perform analyses on how your content
    is being perceived and make improvements where
    they are needed.
  • Initially, you can link three social profiles,
    schedule messages, and receive a basic analytics
    report for free. Upgrading to Hootsuite Pro will
    enable you to connect up to 50 social profiles,
    schedule your messages in bulk, and receive more
    enhanced analytics reports.

9
Complaint Search Box
  • Created by Go Fish Digital, Complaint Search Box
    is a wonderful tool to perform a specialized
    Google search on complaint websites
    (approximately 40 sites). Using this tool, you
    can quickly and easily perform free daily
    searches to ensure your potential customers are
    not having negative experiences with you or your
    brand.

10
To Know More
  • By using the above tools, maintenance of your
    online reputation can be as simple as searching
    for your name on Google. To learn about even more
    tools that can enhance your Online Reputation
    Management Strategy reach out to us here!

11
Thanks
  • www.accuratereputation.com
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