how to troubleshoot canon printer errors - PowerPoint PPT Presentation

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how to troubleshoot canon printer errors

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you should know how to deal with the canon printer errors or call on canon printer helpline number and get RID from these errors – PowerPoint PPT presentation

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Title: how to troubleshoot canon printer errors


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How to troubleshoot Canon printer Errors
  • Know the errors codes
  • How to resolve these errors

3
List of Errors Flashing on Your Canon Printer
  • E02 Error The printer is out of paper or paper
    does not feed. Reload the paper correctly to
    resolve this error.
  • Sometime it happens your papers are all set, but
    when you give a command, your printer doesnt
    print or flashes this error on screen.
  • Solution 1
  • Power on the printer.
  • Open the door for a few seconds and do a print
    job.

4
E03 Error Paper Jamming or closed Paper output
tray
  • Solution 1
  • Check for any piece of paper in the printer.
  • After checking, install the paper and push the
    "Black" or "Color" Button.
  • Solution 2
  • Take a sheet of normal paper A4. Fold it in two
    and still in two.
  • Power off the printer.
  • Insert the folded paper behind the printer.
  • Power on the printer. If there is a foreign
    object, it will be extracted by the folded paper

5
ErrorE04 or E05 or E14 or E15
  • This error occurs when your printer cannot
    recognize the ink Cartridge. Reasons may be the
    cartridges are not installed properly or not
    compatible. Try to remove the FINE cartridge and
    install again and push the cartridge locking
    cover until it clicks into place. If not
    resolved, Contact Canon Printer Support toll
    free on 1-800-436-0509 USA, 18000786054 UK,
    1800769903 AU, one of their expert will assist
    you and find out the cause of the problem as soon
    as possible.

6
ErrorE07
  • This error appears when your Cartridge is not
    installed in the correct position. Check if the
    Black and Color cartridge is in the correct
    position. Also try to remove and install again
    the cartridges.

7
ErrorE08
  • E08 Error When the ink absorber is almost full,
    your printer start displaying this error. Press
    the printer Black or Color button to continue
    printing.

8
ERRORE13
  • E13 Error This error indicates the remaining ink
    level cannot be detected. The ink may have RUN
    OUT. Replace the ink with new genuine Canon ink
    cartridge.

9
Error E16
  • E16 Error The ink has RUN OUT. If printing is in
    progress and you want to continue printing, press
    the printer STOP/RESET button for at least 5
    seconds then the printing can continue. Replace
    the empty ink cartridge.

10
Error E30
  • E30 Error The document is too small when the Fit
    to Page Copying is selected. Check the position
    and direction of the documents on the platen
    glass.

11
ErrorE31
  • E31 Error The printer is not connected with the
    computer. Connect the USB cable of the printer to
    computer USB port.

12
Error E50
  • E50 Error Scanning the Print Head alignment
    sheet has failed. To remove the error, press
    STOP/RESET. Make sure that loaded paper (A4 or
    letter sized) is suitable for automatic print
    head alignment, in the correct position and
    orientation in the platen glass and paper and
    platen glass are not dirty. Also make sure that
    Print Head nozzles are not clogged.

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Error P02, P10
  • P02 Error Cancel printing and turn off your
    printer. Clear the paper jammed or material that
    prevents the FINE cartridge holder from moving.
    Maybe the cartridge is faulty, broken or damaged.
    Turn ON your printer.
  • P10 Error Turn off the printer and restart your
    printer. If the same error occurs, contact your
    authorized service center or Dial 18004360509
    USA, 18000786054 UK, 1800769903 AU.

14
Error B200
  • B200 Error Error B200 means the print head
    voltage or temperature is not normal. To resolve
    these errors, follow the solutions below
  • Solution 1
  • Disconnect the power cable from the printer.
  • Wait 1 hour.
  • Connect the power cable.
  • Solution 2
  • Check and Clean Head contact pin condition of the
    carriage unit
  • Check Cable connection especially the carriage
    FFC

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  • Solution 3
  • Turn off the power
  • Open the panel
  • Turn on the power
  • Wait for print carriage to start moving to the
    left.
  • Let it go past half way
  • Before print carriage reaches left hand side shut
    the cover.
  • Leave the Printer turned on
  • Or just call on canon printer toll free numbers
    18004360509 USA, 18000786054 UK, 1800769903 AU.

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  • Solution 5
  • Take out all of the ink cartridges
  • Lift up the grey bar by where the ink goes
  • Left the print head in the middle of the printer
    all while the printer was off.
  • These are the most common error I m sure all you
    have faced it sometime, To resolve this, call on
    canon printer helpline which provide canon
    printer technical support 18004360509 USA,
    18000786054 UK, 1800769903 AU.
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