10 Things to Know About BPO Companies

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10 Things to Know About BPO Companies
Source www.advancio.com
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• BPO Companies like Advancio offer Business
  Process Outsourcing services, which involve the
  contracting of non-primary business activities
  and functions to a third party provider.
• BPO Companies provide important services such as
  payroll, human resources (HR), accounting,
  customer and call center relations and more.

Source www.advancio.com
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• Some people in the industry refer to BPO as
  Information Technology Enabled Services or ITES
  and typically, these are information
  technology-based.
• Advancio will ensure that you have a handpicked,
  talented team working on your project. You will
  also experience constant support from account
  executives, expert engineers and design
  directors.

Source www.advancio.com
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• There are sub-segments of the business process
  outsourcing industry, which include Knowledge
  Process Outsourcing (KPO) and Legal Process
  Outsourcing (LPO).
• BPO Companies offer services that are divided
  into back office outsourcing and front office
  outsourcing.

Source www.advancio.com
5

• Someone might ask Will be BPO Companies be able
  to explain the difference between Back Office and
  Front Office outsourcing? The answer is Yes!
  Advancio can explain each concept
• Back Office Outsourcing services include quality
  assurance, data entry, data management,
  accounting support, payment processing and
  surveys.

Source www.advancio.com
6

• Front Office Outsourcing services offer fax,
  email, phone conversations and a few other forms
  of communication with customers.
• Some other services that BPO companies can take
  on include Onshore Outsourcing, Nearshore
  Outsourcing and Offshore Outsourcing.

Source lthttp//advancio.com/gt, Information
shared above is the personal opinion of the
author and not affiliated with the website.