How to resolve error quickbooks unable to backup company file. PowerPoint PPT Presentation

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Title: How to resolve error quickbooks unable to backup company file.


1
ErrorQuickbooks Unable To Backup Company File
  • When you try to create a backup, you see one of
    the following errors or QuickBooks Desktop shuts
    down without error
  • QuickBooks was unable to back up your company
    file.
  • Backup failed.
  • The most common errors include H101, H202, H303,
    H505, and -6189, -82.The main reason why a
    company file does not open if the .ND file is
    damaged, incorrect, or if the .QBW file was moved
    during an upgrade without moving the
    corresponding .ND file.

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2
Why this is happening
  • This error may occur if
  • 1.The company file name exceeds 65 characters.
  • 2.You are trying to save a backup to an external
    drive or flash drive.
  • 3.The company file is larger than 3 GB.
  • 4.The QuickBooks Desktop application is being
    scanned or used by another program in the
    background.
  • 5.The path to the company file is too long.
  • 6.The file name contains a .ADR extension.

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3
How to fix itWhy do I need to change the name of
my company file?
  • Firstly,Ensure that your QuickBooks Desktop is up
    to date before you perform the steps shown below.
  • Rename a QuickBooks Desktop company file on a
    windows computer
  • Why do I need to change the name of my company
    file?
  • Your company's name was changed and you want your
    company file to be a representative of the new
    name.
  • You created a QuickBooks Desktop company file but
    misspelled or used the wrong name.
  • You created a new copy of a company file while
    troubleshooting an issue, and you want the new
    file to use the same name as the previous file.

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4
Important to know when change your comanay name
  • Before making any changes to your QuickBooks
    Desktop company file name, create a back up
    copy of the file.
  • oIf you are using Loan Manager that you set up in
    QuickBooks Desktop, you need to recreate the Loan
    Manager information after renaming your company
    file. This is because the Loan Manager file
    (.lmr) uses the same file name as the company
    file and renaming the Loan Manager file will
    produce an error when you try to open it in
    QuickBooks Desktop.

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5
Rename your QuickBooks Desktop company file
  • 1.Launch your QuickBooks Desktop and open your
    company file.
  • 2.On your keyboard, press F2 or Ctrl1 to open
    the Product Information window.
  • 3.Note the location of the company file listed in
    the File Information field.
  • Quick tip If the file name is too long, it will
    appear with an ellipsis (...). Hover the file
    name to display the full name.
  • Close QuickBooks Desktop. (If you are in a
    Multi-User mode, close the company file in all
    work stations.
  • Navigate to the location of the company file.
  • Windows 10, 8.1 and 8 Right-click the
    Windows Start button and select File Explorer.

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6
Rename your QuickBooks Desktop company file
  • Windows 7 and Vista Right-click the
    Windows Start button and select Open Windows
    Explorer.
  • Right click the file and select Rename.
  • Quick tip Depending whether your Windows Folder
    Options are set to show or hide extensions for
    known file types, the file name may appear
    as CompanyName.qbw or just CompanyName.
  • Type the new company file name and press Enter.
    If Windows prompts you to confirm the action,
    click Yes.

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7
Set up QuickBooks Desktop to use the new company
file name
  • 1.From the QuickBooks File menu, click Open or
    restore an existing company.
  • 2.Select Open a company file and click Next.
  • 3.Select the new company file name and click Open.

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8
Backup Company file into an external drive or
flash drive
  • Save the backup to a local drive (such as the C\
    drive), and then copy the backup to the external
    drive.
  • Go to the File menu, and select Save Copy or
    Backup.
  • Select Backup copy, and click Next.
  • Select Local Backup, and click Next.
  • When asked, Where do you want to save your backup
    copy?, select Save it now, and click Next
  • Browse to a location on your local drive
    (usually, this is the C\ Drive), and click
    the Save button. (To simplify this process, you
    can save the file to the Windows Desktop, as this
    is a folder within the C\ drive).
  • Minimize QuickBooks Desktop.
  • Locate the backup file within the local drive.
  • Right-click on the file, and choose Copy.
  • Open a Windows Explorer window.
  • Double-click on the drive letter that corresponds
    with your external drive or flash drive to open
    it.
  • Right-click on the file, and choose Paste.

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9
Technical Help Support for Backup Failed
Quickbooks
  • Alternativelychoose QuickBooks Proadvisor Support
    Phone for resolving your firewall issue.
  • Experienced and knowledgeable professionals who
    with their combined skills help to resolve the
    issues.
  • Contact us toll free help desk number call us
    1-844-871-6290 .

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