Financial Health Of Canadians

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Connecting actionable insights to new avenues for
customer experience innovation, through the lens
of financial health
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Our Vision
Seymour Consulting is a boutique, strategic
management consultancy. Our Financial Health
Index subsidiary is specialized in helping
leading Canadian organizations to understand and
improve the financial health and resilience of
their customers. We partner with financial
service clients to
We are a leading, independent authority on
consumer financial health research and strategy
in Canada.
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Who we support
We partner with a number of financial services
innovators who are committed to supporting the
financial health of their customers or
stakeholders. Clients and partners we aim to
support include credit unions, banks, alternative
financial services companies, fin techs, credit
card and payment companies, pension, retirement
and investment companies and related associations.
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The Financial Health Index (FHI) is a subsidiary
of Seymour Consulting. Our mission is to help
improve the financial health and resilience of
Canadians, by partnering and collaborating with
financial services organizations towards
innovation in the financial marketplace.
Measurement and Enablement
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Value Proposition Development
Our proprietary FHI financial wellness framework
recognizes life stage, life events, circumstance
and financial capabilities that impact ones
sense of financial wellness and resilience.
The Seymour Financial Health Index score is an
aggregation of ones sense of financial
satisfaction, stress and resilience. This has
been developed based on our 2017 Canadian
Financial Health Study, conducted with over 5200
Canadians.
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Customer Experience Strategy
Our work shines a light on financial health
indicators, consumer behaviors and enablers that
can positively or negatively impact financial
health. Financial services brand performance
metrics and opportunities complement actionable
insights and strategies, customized to individual
clients
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Benefits of working with us
Helping financial services partners to

• Inspire and deepen relationships

• Inspire and empower your employees and leaders

• Measurably improve your customers financial
  health

• Attract new partners

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Contact us
General Enquiries Eloise Duncan Principal,
Seymour ConsultingTel-1 778 846 8626Email us-
eloise_at_seymourconsulting.ca
Research Enquiries John Lo Research Enquiries,
Seymour ConsultingEmail-john_at_seymourconsulting.c
a
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Thank you For Watching
Visit Our Website
http//finhealthindex.ca/