IDENTIFY AND DESCRIBE THE ORGANIZATION / TUTORIALOUTLET DOT COM - PowerPoint PPT Presentation

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IDENTIFY AND DESCRIBE THE ORGANIZATION / TUTORIALOUTLET DOT COM

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Identify and describe the organization. What is its purpose? Include additional information such as industry, size, product(s), number of employees, competitors, etc. – PowerPoint PPT presentation

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Title: IDENTIFY AND DESCRIBE THE ORGANIZATION / TUTORIALOUTLET DOT COM


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IDENTIFY AND DESCRIBE THE ORGANIZATION /
TUTORIALOUTLET DOT COM
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IDENTIFY AND DESCRIBE THE ORGANIZATION /
TUTORIALOUTLET DOT COM
Identify and describe the organization FOR MORE
CLASSES VISIT www.tutorialoutlet.com 1. Identify
and describe the organization. What is its
purpose? Include additional information such as
industry, size, product(s), number of employees,
competitors, etc. 2. Who are the customers? Can
you separate them into groupings? If so, please
do so. 3. Using the 5 Es of Customer
Relationships (P. 56-63), describe the customers.
Begin by providing 1-2 sentences of your
definition of each E item. If your organization
has more than one group of customers, select one
to use throughout the project. 4. Describe the
organizations relationship with their customers
or your group of customers. Use and reference
concepts learned in your readings to describe it.
Would you call this relationship CRM? Is there a
Learning Relationship. 5. Begin to think about
how your organization may improve their
relationship to customers. Include any thoughts
you may have at the end of your paper.
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IDENTIFY AND DESCRIBE THE ORGANIZATION /
TUTORIALOUTLET DOT COM
THANK YOU
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