How to troubleshoot canon printer - PowerPoint PPT Presentation

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How to troubleshoot canon printer

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Title: How to troubleshoot canon printer


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How to Troubleshoot Canon Printer
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Step-1 See if your Canon printer has its
indicator lights flashing in a specific pattern
and then consult your manual to see if there is a
corresponding error code. Follow the instructions
in the manual for how to fix the associated
problem, or continue on with more troubleshooting
if it isn't displaying a specific error
code. Step-2 Make sure the power cord is
plugged into your wall outlet and the USB cable
is firmly connected to your computer. Open the
top of the printer and do a quick visual
inspection to see if there is a piece of paper
stuck in the paper feed. For more info call us
_at_ 1-844-353-5969
3
Step-3 Restart your computer and attempt to
print off something new in case the computer has
stopped recognizing your printer or the print
queue has stopped responding due to a software
error. Step-4 Navigate to your computer's
"Control Panel" and click on the "Printers and
Faxes" option. Click on the "Add A Printer"
button if your Canon printer isn't showing up in
the list. Follow the on-screen instructions so
that your computer will run a test to try to
detect the printer. For more info call us _at_
1-844-353-5969
4
Step-5 Try uninstalling and re-installing the
Canon software that came with your printer and
then navigate your Web browser to their official
Web page and download the most recent version of
the software driver. Step-6 Open the Canon
printer software and choose the "Properties" or
"Options" tab. Click on the option to "Test
Alignment" or "Clean Print Heads," depending on
which version of the software you are using. Wait
for the printer to finish its alignment and then
print off a test page. Check to see if the test
page printed properly and then contact Canon for
repair or replacement options if it still isn't
working properly. For more info call us _at_
1-844-353-5969
5
Thank You
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