How To Go About Changing IT Support Providers

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How To Go About Changing IT Support Providers

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Know your passwords

• If your IT support company handles all of your
  systems and all of your password resets, make
  sure that you ask for a list of all the passwords
  they use before their contract is finished. Itll
  be much easier for the new company if you are
  able to provide them with the passwords directly,
  rather than them having to apply to reset each
  and every one at the start of their contract.

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Know how you want to work

• Even if youve left your current supplier on good
  terms, there will undoubtedly be things that you
  think they could have improved on. Use your
  experience of having an external IT support team
  to help you work better with the next supplier.

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Know whos in charge

• If you dont already have one, appoint a person
  within the company who handles the contract with
  the IT supplier. This person will be their point
  of contact within your organisation and will also
  be able to pass feedback on to the supplier from
  your colleagues and employees. 

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Know what youve got

• Try and have the information that your new
  supplier will need ready before they ask for it.

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Know your own needs

• Its a good plan to have an idea of how much of
  the IT suppliers time you use on a weekly or
  monthly basis. If you dont know, ask the
  outgoing supplier for a recent bill or record of
  their work for you.

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How To Go About Changing IT Support Providers

• https//medium.com/_at_htlsupport