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VoIP Phones - New era of communication

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What You Should Consider Before Switching to VoIP Phone Systems? Things to Consider When Selecting One of the Best VoIP Phone Systems. VoIP Phone Systems and Some Ways to Improve Call Quality. – PowerPoint PPT presentation

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Title: VoIP Phones - New era of communication


1
VoIP Phones
  • New era of communication

2
Synopsis
  • What You Should Consider Before Switching to VoIP
    Phone Systems?
  • Things to Consider When Selecting One of the Best
    VoIP Phone Systems
  • The Process Involved in Selecting the Best VoIP
    Phone Systems
  • VoIP Phone Systems and Some Ways to Improve Call
    Quality
  • Important Questions to Ask Before Selecting a
    Provider of VoIP Phone Systems

3
What You Should Consider Before Switching to VoIP
Phone Systems?
  • Consider the size of your business. You have to
    understand that every business is different, so
    what works for one business may not be suitable
    for yours too. This is the reason why not all
    VoIP deployments are the same. You do not really
    need a highly sophisticated VoIP service when you
    are a 1-3 person company. In case your business
    is smaller than 15 people, you may benefit from a
    hosted VoIP system. For a larger business, you
    would want to consider the options of both
    on-site and off-site based VoIP phone systems.
  • The type of Local Area Network support you have
    available in your area is another important
    consideration. The quality of your network will
    have a huge impact on the quality of calls you
    can make through your VoIP phone system. You just
    cannot hope to get maximum benefits from your
    VoIP service if you do not pay attention to
    having a high quality LAN connection. If your
    business relies heavily on the Internet, it makes
    great sense to set up a separate network for your
    VoIP service. You can also invest in network
    switches to improve the quality of service.
  • Consider the available bandwidth when switching
    to a VoIP system. This is extremely important if
    your main goal is to save money with a VoIP
    system. That additional VoIP traffic needs a
    better internet connection with a higher
    bandwidth, and that is why you should be willing
    to upgrade your internet connection. Be sure to
    ask your VoIP service provider about the size of
    your voice packets to determine adequate
    bandwidth. It is also a good idea to take
    advantage of "bandwidth shaping services, which
    ensure that voice packets get more attention than
    your data packets.
  • Know how many long distance calls you have to
    make on a regular basis. Many people switch to
    VoIP phone systems thinking that it is a
    cost-effective way to make calls. It certainly
    is, but you are not going to experience that
    benefit if your business relies heavily on local
    calls. You will notice a reduction in overall
    cost if your business involves long distance
    calls.

4
Things to Consider When Selecting One of the Best
VoIP Phone Systems
  • Know what features you really need in your VoIP
    phone system. Sometimes, you can really work well
    with basic features, but on other occasions, you
    need an IP phone with routing capabilities. It
    means that some offices work just fine with only
    one Ethernet run per workstation. If that is the
    case in your office, you will have to use the
    same Ethernet connection for the IP phone and the
    desktop computer. Selecting a right phone is
    important in this situation because you cannot
    use a system that does not come with dual
    Ethernet ports. Therefore, it is important to
    consider if you can really work with or without
    the routing capabilities.
  • Know if you would need to use Power over Ethernet
    with your new deployment or not. If you want to
    use Power Over Ethernet or you have a plan to use
    it in the near future, it is important to ensure
    that you have selected an IP phone accordingly.
    You should also keep this important point in mind
    when selecting a service provider and ask them if
    they can guide you in this regard.
  • Get to know more about specific codec and
    protocols your VoIP service provider supports. It
    is easy to find an IP phone that supports SIP as
    well as other voice codec, but sometimes, you may
    have to be careful because your service provider
    may be supporting a limited number of voice
    codec. Therefore, it is important to select an IP
    while making sure that it will be compatible with
    the kind of voice service you are going to get.
  • Consider your budget before you start looking for
    a VoIP phone system or service provider. In case
    of IP phones, you can find so many of them and
    all coming with a different price tag. You can
    find an IP phone that costs you only 40, but
    there are IP phones costing more than 400. It
    all depends on what your budget constraints are
    and what features you want in your IP phone. The
    same holds true when you start looking for a
    service provider. The packages they offer may be
    vary a lot as well.

5
The Process Involved in Selecting the Best VoIP
Phone Systems
  • You should always consider what phone system you
    currently have available. You may already be
    using a VoIP service provider but may not be
    happy with the kind of service you are receiving.
    It is also important to consider your current
    phone system because it helps you ensure that you
    do not select an IP phone that is incompatible
    with your existing phone system. While you may
    think that an IP phone system works with every
    phone service, that is not always true.
    Therefore, it is better to have some information
    in this regard before finalizing your decision.
  • Know your needs and determine who is going to use
    those phones. In other words, you should have
    clear idea about the job responsibilities of a
    person who is going to use an IP phone. This is
    important because this information is going to
    help you select one of the best VoIP phone
    systems with the kind of features you require.
    Sometimes, the person using the phone would
    require standard features, such as Call Transfer,
    Call Hold, Conference Call, and Call Parking.
    Depending on your needs, you may require a
    different phone with a larger speakerphone and
    sidecar capability for adding extra extensions.
    So, know your needs and determine how you are
    planning to use your VoIP phone to make a good
    decision.
  • Get more information about how many incoming
    calls the person using an IP phone is going to
    receive. In other words, you should know the
    frequency of calls on an IP phone to make a right
    decision. It also helps you determine how many
    line appearances you need. An average office
    worker may not need more than 3-5 line
    appearances, but a receptionist or administrator
    may require up to 10 line appearances. Moreover,
    if your employee is going to use the IP phone all
    day long, it is important to invest in a higher
    quality phone.

6
VoIP Phone Systems and Some Ways to Improve Call
Quality
  • Be sure to opt for private VoIP service. You may
    certainly be able to save some money when opting
    for public VoIP services, but you are not going
    to get good quality. Private, dedicated networks
    are going to perform much better.
  • Use high quality cables. Cutting corners can
    significantly affect the call quality. You are
    likely to face fewer issues in this regard when
    you opt for CAT-5 cabling, as it is fast enough
    to manage VoIP traffic.
  • Pay special attention to network monitoring. The
    best thing is to take advantage of your service
    provider's network monitoring service to handle
    packet loss and jitters in a better way. This
    will directly affect the overall call quality.
  • Be careful when allocating bandwidth. This is
    another aspect where many people make wrong
    decision and end up compromising the quality of
    calls. It is best to keep data and voice traffic
    separate with the help of a VLAN. You can also
    take advantage of non-blocking switches, as they
    help prevent packet loss and collision. Be sure
    to use network analysis tools to know that
    everything is working fine.
  • Make use of echo cancellation hardware. You can
    invest in VoIP hardware, IP PBX, and handsets
    with echo cancellation feature. This may require
    a greater investment, but you will notice a
    considerable improvement in the overall quality
    of your calls.
  • Consider upgrading your network suit for better
    results. You may think that you can manage
    everything with your existing networking
    monitoring and management suit, but you will be
    better off upgrading it to accommodate VoIP.

7
Important Questions to Ask Before Selecting a
Provider of VoIP Phone Systems
  • Ask about Flexibility of Their Offerings
  • It is important question that you should ask
    before you decide to cut a deal with a service
    provider. You have to understand that VoIP
    service cannot work without an IP connection,
    which is why it is important to ensure that the
    service provider provides you with a range of
    network services.
  • Ask about Financial Stability
  • A financially stable service provider will also
    be in a good position to improve their service
    and employ new hardware with the change in the
    market trends.
  • Ask if You Get Hosted Service or Not
  • You have to select your VoIP phone systems after
    deciding about the type of service suitable for
    your business. A managed service provider will
    save you from spending a lot of time, money, and
    resources to manage your system, but a premise
    based service provider will offer you the voice
    network that you will have to manage and
    administer within your facility.

8
Good Bye
  • For more details, please visit -
    http//www.dcstelecom.ca/voip-digital-phones/
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