Title: Understanding of Chargeback Technology
1Understanding of chargeback Technology
2Chargeback Prevention Notification System
Chargeback Prevention Notification System
Chargeback Expertz provides a Monthly and
Quarterly Analysis showing statistics and reports
that make sense. The credit card companies follow
a strict 1 Chargeback to 100 Transactions Rule.
(This may differ in some international online
business categories.) Its important to keep
track of your merchant processing, refunds and
disputes count and ratio, as Chargebacks are bad
for business and can be a frustrating experience.
- Defend all kinds of Disputes and Fraud through
our rigorous Chargeback Prevention Notification
System, divided into Six Categories based on
priority and fraud. We have even reached out to
other associates who are defending Chargebacks
each day and included those kinds of
notifications as well.
3Customer Service
Year-to-Date Reporting
Chargeback Expertz provides an extensive report
each month that combines valuable statistics and
business information. This report includes
Chargeback Reasoning, Win and Loss Data, Load
Balancing Profiles, Chargeback Percentages for
each Merchant Account, Chargeback Prevention
Notification Data, Customer Service Reports, etc.
At Chargeback Expertz we understand your needs!
The fact is, in the chargeback dispute process,
banks and credit card companies require very
little proof from consumers to validate a dispute
claim. The most disturbing trend in the Card Not
Present industry is the dramatic increase in
Chargeback Fraud.
- Chargeback Expertz has offered Customer Service
since 2011. Allowing us to help you with
excellent Customer Service lets you focus on new
customers. Customer Service covers processing new
orders, helping existing customers with products
and/or services, a monitored email system, and
processing of returns through a 24/7 facility.
Through our extensive reports, you will know how
many customers are Chargeback Abusers and on
which campaigns to concentrate. Our
4Chargeback Management Reports
Monthly Risk Management Meetings
- Its important to plan, communicate, and
understand your business in order to grow.
Chargeback Expertz mitigates fraud and reduces
online Card Not Present Transaction Risk. Our
Monthly Risk Management Meetings include all the
reports we offer year to date. We also encourage
our customers to attend Online Business Summits
and Chargeback Mitigation Summits across the
globe, to help create new relations and expand in
the right direction.
Chargeback Management Reports offer insights
about Chargebacks! Our reports will answer some
of the more important questions about your
business What are the reasons for Chargebacks
and Disputes? Which cardholders from which
issuing banks are constant Chargeback Abusers?
Which banks submit the most Chargebacks for your
business every month? How much is your Fraud
Percentage? What is your Win and Loss Data? Which
credit card companies keep your business going?
5Representment Services
Win-Loss Reports
- Chargeback Expertz helps to develop and support
effective means for a Merchant to communicate
outcome information on Confirmed Disputed
Transactions. Our reports include actual dates,
amounts, and even letters from Processing
Companies stating Reversal Credit, on a
Chargeback. - If we are not able to support a Chargeback, a
valid reason of Reversal Denial is provided to
the Merchant. This helps to avoid Chargebacks in
the future.Every case is unique and is created
based on the actual Chargeback Reason Code.
American Express, Visa, MasterCard and Discover
have predefined sets of Reason Code they use
worldwide. Reason Codes may differ geographically
based on the merchants location and currency of
payment.
- Chargeback Expertz provides Representment
Services on Chargeback Disputes that were not
prevented through its alert services, in an
effort to reduce lost revenue and repair the
reputation of the Merchant with certain issuers. - Every case is unique and is created based on the
actual Chargeback Reason Code. American Express,
Visa, MasterCard and Discover have predefined
sets of Reason Code they use worldwide. Reason
Codes may differ geographically based on the
merchants location and currency of payment.
6Chargeback Customer-Bank Support
- Chargeback Expertz provides excellent standards
of customer service, processing of returns, and
email customer support. Recon and Action Reports,
based on the Errors and the Merchants
Calls/Emails/Returns reported, are provided.
These reports help forecast any upcoming
Chargebacks and resolve customer issues before
they can even dispute the transaction.
7- 10300 49th St N 427, Clearwater FL 33762, USA
- 1 855-465-4723
- app_at_chargebackexpertz.com