Understanding of Chargeback Technology - PowerPoint PPT Presentation

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Understanding of Chargeback Technology

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Defend all kinds of Disputes and Fraud through our rigorous Chargeback Prevention Notification System, divided into Six Categories based on priority and fraud. We have even reached out to other associates who are defending Chargebacks each day and included those kinds of notifications as well. – PowerPoint PPT presentation

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Title: Understanding of Chargeback Technology


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Understanding of chargeback Technology
  • Chargeback Expertz

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Chargeback Prevention Notification System
Chargeback Prevention Notification System
Chargeback Expertz provides a Monthly and
Quarterly Analysis showing statistics and reports
that make sense. The credit card companies follow
a strict 1 Chargeback to 100 Transactions Rule.
(This may differ in some international online
business categories.) Its important to keep
track of your merchant processing, refunds and
disputes count and ratio, as Chargebacks are bad
for business and can be a frustrating experience.
  • Defend all kinds of Disputes and Fraud through
    our rigorous Chargeback Prevention Notification
    System, divided into Six Categories based on
    priority and fraud. We have even reached out to
    other associates who are defending Chargebacks
    each day and included those kinds of
    notifications as well.

3
Customer Service
Year-to-Date Reporting
Chargeback Expertz provides an extensive report
each month that combines valuable statistics and
business information. This report includes
Chargeback Reasoning, Win and Loss Data, Load
Balancing Profiles, Chargeback Percentages for
each Merchant Account, Chargeback Prevention
Notification Data, Customer Service Reports, etc.
At Chargeback Expertz we understand your needs!
The fact is, in the chargeback dispute process,
banks and credit card companies require very
little proof from consumers to validate a dispute
claim. The most disturbing trend in the Card Not
Present industry is the dramatic increase in
Chargeback Fraud.
  • Chargeback Expertz has offered Customer Service
    since 2011. Allowing us to help you with
    excellent Customer Service lets you focus on new
    customers. Customer Service covers processing new
    orders, helping existing customers with products
    and/or services, a monitored email system, and
    processing of returns through a 24/7 facility.
    Through our extensive reports, you will know how
    many customers are Chargeback Abusers and on
    which campaigns to concentrate. Our

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Chargeback Management Reports
Monthly Risk Management Meetings
  • Its important to plan, communicate, and
    understand your business in order to grow.
    Chargeback Expertz mitigates fraud and reduces
    online Card Not Present Transaction Risk. Our
    Monthly Risk Management Meetings include all the
    reports we offer year to date. We also encourage
    our customers to attend Online Business Summits
    and Chargeback Mitigation Summits across the
    globe, to help create new relations and expand in
    the right direction.

Chargeback Management Reports offer insights
about Chargebacks! Our reports will answer some
of the more important questions about your
business What are the reasons for Chargebacks
and Disputes? Which cardholders from which
issuing banks are constant Chargeback Abusers?
Which banks submit the most Chargebacks for your
business every month? How much is your Fraud
Percentage? What is your Win and Loss Data? Which
credit card companies keep your business going?
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Representment Services
Win-Loss Reports
  • Chargeback Expertz helps to develop and support
    effective means for a Merchant to communicate
    outcome information on Confirmed Disputed
    Transactions. Our reports include actual dates,
    amounts, and even letters from Processing
    Companies stating Reversal Credit, on a
    Chargeback.
  • If we are not able to support a Chargeback, a
    valid reason of Reversal Denial is provided to
    the Merchant. This helps to avoid Chargebacks in
    the future.Every case is unique and is created
    based on the actual Chargeback Reason Code.
    American Express, Visa, MasterCard and Discover
    have predefined sets of Reason Code they use
    worldwide. Reason Codes may differ geographically
    based on the merchants location and currency of
    payment.
  • Chargeback Expertz provides Representment
    Services on Chargeback Disputes that were not
    prevented through its alert services, in an
    effort to reduce lost revenue and repair the
    reputation of the Merchant with certain issuers.
  • Every case is unique and is created based on the
    actual Chargeback Reason Code. American Express,
    Visa, MasterCard and Discover have predefined
    sets of Reason Code they use worldwide. Reason
    Codes may differ geographically based on the
    merchants location and currency of payment.

6
Chargeback Customer-Bank Support
  • Chargeback Expertz provides excellent standards
    of customer service, processing of returns, and
    email customer support. Recon and Action Reports,
    based on the Errors and the Merchants
    Calls/Emails/Returns reported, are provided.
    These reports help forecast any upcoming
    Chargebacks and resolve customer issues before
    they can even dispute the transaction.

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  • 10300 49th St N 427, Clearwater FL 33762, USA
  • 1 855-465-4723
  • app_at_chargebackexpertz.com
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