Microsoft Dynamics Courses (1)

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Microsoft Dynamics CRM

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Description

• http//multisoftvirtualacademy.com/

• Microsoft Dynamics CRM is a new cloud service.
  This program is helpful for enhancing the skills
  of Customer Relationship Management. The online
  course of Microsoft Dynamics CRM 2016 focuses on
  the basic fundamentals of the CRM. Apart from
  this, the course gives a brief introduction to
  the subject. Through this training program,
  students will get to learn about the
  customization process by using CRM 2016. This
  online course also explains the reporting,
  processes, and CRM extending.

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Objectives
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• Understand basic CRM features and functionality
• Understand various CRM modules
• Explain CRM service features
• Describe CRM processes
• Explain reporting in CRM 2016
• Learn CRM extending

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Benefits
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• Using the innumerable features of Microsoft
  Dynamics CRM such as advanced find and search
  filter, the staff can work more efficiently and
  be able to make better decisions.
• The implementation of Microsoft Dynamics CRM
  helps marketing team to get the best from their
  marketing spend, and improve campaign results.
• Microsoft Dynamics CRM helps sales and marketing
  professionals to collaborate and improve the way
  they track and handle leads and opportunities.
• Microsoft Dynamics CRM keeps all information in
  one place, and allows everyone to have access to
  all the information they need and hence work more
  effectively.
• A properly implemented Microsoft Dynamics CRM
  brings a best practice approach that helps
  business process to improve.
• Customer retention and revenue of the
  organization increases as the professionals are
  able to deal with customer queries more quickly
  and efficiently.

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Target Audience
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• This course is intended for implementation
  consultants, system integrators, or support
  professionals who need to install and deploy
  Microsoft Dynamics CRM 2011.

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Prerequisites
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• Microsoft Windows Server 2008
• Active Directory
• Internet Information Services (IIS)
• Microsoft Exchange
• Microsoft SQL Server 2008
• Microsoft Outlook

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Training Highlights

• http//multisoftvirtualacademy.com/

• 500 Experienced Certified Pool of Trainers
• 15 years of successful training experience with
  1000 Corporates Clients
• Certification Based Customizable Course
  Contents
• 20 Accredited Learning Partners like Microsoft,
  PMI, AXELOS, IBM, ISTQB etc.
• 24/7 Real Time Support
• Lifetime E-learning Access
• 500000 Question Banks 600 Video Modules
• Training Certificate Recognized worldwide

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