How to stop Roku from Getting Frozen? - PowerPoint PPT Presentation

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How to stop Roku from Getting Frozen?

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Roku getting frozen is not a rare problem, to be honest. The majority of Roku users face this issue at least once, but there is nothing to worry. The problem can be resolved by logging onto www Roku com support or by going through the below-mentioned blog post. – PowerPoint PPT presentation

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Title: How to stop Roku from Getting Frozen?


1
How to stop Roku from Getting Frozen?
  • CALL (TOLL FREE) 1888-252-4275
  • VISIT OUR WEBSITE
  • https//www.rokucomsupport.com

2
  • Roku getting frozen is not a rare problem, to be
    honest. The majority of Roku users face this
    issue at least once, but there is nothing to
    worry. The problem can be resolved by logging
    onto www Roku com support or by going through the
    below-mentioned blog post.

3
  • Many Roku users are facing this problem
    frequently and are totally upset with this
    problem. You can imagine the frustration from the
    fact that how you feel if someone power off your
    TV when your favorite program is still running on
    it. So if you are facing a similar problem, then
    you might be curious to know the procedure to
    rectify this problem.

4
Keep the player cool
  • Heat is not just the enemy but can also damage
    the electronic appliances. You must know this
    thing that when you use your Roku device
    continuously for more than 5-6 hours then it
    started getting heated. This may result in the
    freezing problem or any other connectivity issue
    that results in Roku not working. Therefore it is
    mandatory to provide proper air circulation
    inside the device so that the device remains cool
    and keep working properly.

5
Firmware update
  • Sometimes, you may face this frozen problem, if
    your Roku OS is not updated. Roku keeps on
    releasing OS updates time to time. So you need to
    keep your Roku firmware version up to date in
    order to stay away from such dreadful problems.

6
  • You can check the latest firmware for your Roku
    device from Roku update link. Otherwise, you can
    also opt for automatic updates from your Roku
    device remote.
  • To check the updates manually, go to settings
    from the Roku remote and click on software
    update.

7
  • Finally, tap on check for update option. If you
    are facing any problem in updating your Roku
    device, then you can take help from www Roku com
    link or call for service and support number.

8
Defective Roku channels
  • The problem in your Roku can also be due to the
    defective Roku channels that have recently been
    installed on your device. Main channels that may
    encounter an issue are Facebook and HULU. Netflix
    is another one in the same line. These channels
    must be diagnosed and repaired from Roku end,
    only then you will able to watch your favorite
    digital content through Roku device seamlessly

9
 Freezing problem while playing specific files
  • It is important to share here that if you are
    trying to watch 1080P high-quality MKV contents
    on your device, then this may lead to a serious
    problem like freezing and unresponsiveness. If
    you are using a plex software, then you may not
    get this problem. If you find that certain files
    in your playlist are broken or corrupt, then it
    is advisable not to play such files on your Roku
    device.

10
Fast forwarding and Rewinding may lead to frozen
problem
  • While watching a video or any other stuff on a
    particular app, if you keep on fast forwarding or
    rewinding the things frequently, then it also
    leads to the frozen problem. Navigating between
    different channels and playlist also results in
    the crashing of Roku player.

11
  • If Roku not connecting to the Wi-Fi network or
    not working at all, then you need to take support
    from the Roku official link. The Roku officials
    will guide you properly and efficiently.

12
What can you do to remove Roku freezing problem
  • Lower the picture quality of your video, which
    you are going to watch in few minutes.
  • Limit the channels in your Roku home list and
    uninstall irrelevant channels from the device.
  • Loose or faulty HDMI cable may cause the freezing
    problem on your Roku device. You will even get
    HDCP error on your screen in such cases. To
    remove this error replace the HDMI cable at once
    or connect the cable properly.

13
Sources
  • Support roku com support
  • Roku com link
  • Roku com

14
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