Learn to Select the Best Hosted PBX Service Provider

1
LEARN TO SELECT THE BEST HOSTED
PBX SERVICE PROVIDER Wdetermine your unique needs
first. You have to consider
hen you want to select the best mode of
communication
for your business, you need to take your time and
so many factors to select the right option, but
you can always put your money on a hosted PBX
service, so long as you know you have selected
the right provider. To make a good choice, you
should keep the following points in mind.

• Ask them what type of support they are going to
  offer. When you opt for a cloud service provider,
  they promise to offer around the clock customer
  support. You need to ensure that they are
  offering enough support to help you handle your
  current and future business needs. You should
  also be willing to conduct some research to know
  what others are saying about a particular hosted
  PBX service provider. They are not all the same,
  so reading a few reviews may help you shortlist a
  few good names in the industry.
• Know about any on-site equipment you need to get
  started. Many businesses make this mistake of not
  checking with the service provider about the
  equipment they have to install before they start
  using the PBX service. If you make this mistake,
  be ready to have a last-minute surprise when some
  providers make you install session border
  controllers, specialized servers, and other
  pricey gears that they may have not talked about
  on the call. Therefore, it is important to be as
  specific as possible about your initial
  conversations. You should ensure that you do not
  need any specific equipment other than the
  basics, such as good firewall,

2

• switches, and desk phones to handle business
  communication needs.
• Be sure to get clear information regarding
  cancellation and contractual fees applicable. The
  fees may be different for different providers, so
  you have to pay attention to term details and
  ensure that you know about any cancellation fees
  included in the contract. In fact, it is
  important to ensure that service fees agreement
  includes whatever you have to pay for domain name
  registration along with its maintenance. Also
  know about what you will be refunded if you stop
  using the service in the future. Getting complete
  details about service fees will help prevent any
  misunderstandings later and will also tell you
  about the professionalism of a service provider.
• Check the availability of any trial period. Some
  service providers offer a trial period to help
  you have a good idea of what you will be getting
  when you use their hosted PBX services. You will
  be better off working with a service provider
  that offers industry standard trials and allows
  you to test control panel, service uptime, and
  live support without having to pay anything in
  advance. By testing these features, you will be
  in a much better position to decide if a
  particular service is going to work for you or
  not.
• So, be sure to check all these factors before you
  put your money on any hosted PBX service
  provider.
• Source http // www.amo ntec h.net/ l ear n-to-
  select -the-b est - hosted-pbx-serv ice- provid
  er/