MANAGED SERVICE PROVIDER

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MANAGED SERVICE PROVIDER
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Objectives

• What is managed Service Provider?
• History and evolution
• The Evolving Role of the Managed Service Provider
• Benefits of working with a Managed Services
  Provider
• How to work with your Managed Service Provider

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What is Managed Service Provider?

• A managed service provider (MSP) delivers
  network, application, system and e-management
  services across a network to multiple
  enterprises, using a pay as you go pricing
  model. A pure play MSP focuses on management
  services as its core offering. In addition, the
  MSP market includes offerings from other
  providers including application service
  providers (ASPs), Web hosting companies and
  network service providers (NSPs) that
  supplement their traditional offerings with
  management services.

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History and Evolution

• The evolution of MSP started around the 1990s
  with the emergence of application service
  providers (ASPs) who helped pave the way for
  remote support for IT infrastructure. Around
  2005, Karl W. Palachuk, Amy Luby (Founder of
  Managed Service Provider Services Network
  acquired by High Street Technology Ventures), and
  Erick Simpson (Managed Services Provider
  University) were the first advocates and the
  pioneers of the managed services business model.

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The Evolving Role of the Managed Service Provider

• Nearly every enterprise has at least one
  relationship with a managed service provider
  today and its very likely that relationship has
  evolved over the years. Get ready, its changing
  again and very much to the advantage of the
  enterprise. Managed services has its origins in
  the beginning of the tech market when companies
  would turn to a reseller to not only integrate
  but manage the finished solution.

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Benefits of Working With A Managed Services
Provider

1. Infrastructure on demand
2. Developers can focus on their code
3. Proactive support
4. Assisted best practice design
5. Offload non-differentiating function
6. Guaranteed Service Level Agreement (SLA)
7. Offload non-differentiating functions.

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How to work with your Managed Service Provider

• Set the relationship up correctly from the
  beginning
• Agree on whats urgent (and stick to it even
  when everything feels urgent)
• Value honesty and transparency

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Thank You..

• 
  Presented By
• Flightcase IT Services

For more details Email - info_at_fltcase.com Phone
No. - [phone]