How Artificial Intelligence is Reshaping Ecommerce Landscape in 2018?

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How Artificial Intelligence is Reshaping
Ecommerce Landscape in 2018?
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• By now you are very much familiar with the term
  artificial intelligence (AI), arent you? Last
  year, you might have heard a lot about the rise
  of AI and how it is redefining practically every
  aspect of business too.
• As we begin 2018, I would like to take a look at
  how AI is revolutionizing eCommerce and what it
  means for an eCommerce website development
  company.

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• Contrary to common perception, AI is not just
  something that interests only engineers or
  developers but it is equally significant for
  marketers as well.
• Now, machines would tackle the tasks that usually
  demand your input thus saving your time and
  energy for other core business activities. The
  best part is that with new advancements, AI
  machines are not only performing tasks but also
  learning and improving the way in which they are
  doing the tasks.

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How AI is influencing eCommerce in 2018?

• The eCommerce space has become steeply
  competitive and to survive and succeed your
  eCommerce website should be faster as well as
  smarter.

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• Your outsourcing eCommerce web development partner
  must be adept in designing e-stores by
  integrating AI-enabled tools.
• Furthermore, as you collect more and more
  customer and visitor data, with AI you can find
  valuable actionable insights by analyzing them
  and put them to work in a far more efficient
  manner.

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IoT Smart home appliances

• The Internet of Things (IoT) is a fast evolving
  reality today! The Internet is not just about
  connected laptops and computer anymore.

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• Rather so many objects from printers to cars and
  smartwatches to fridges can be connected to
  modern day Internet in order to make your life
  convenient and the world around you smarter.
• Fridges? Yes, you read it right I literally
  meant fridges! Big tech brands like Samsung have
  introduced refrigerators that leverage AI and
  interior cameras to convert the traditional
  fridge into a smart appliance.

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• This smart fridge monitors the stocked food
  levels with three cameras and orders groceries
  whenever discovers that the food levels are low.
  Attention, eCommerce owners! Get ready to serve
  smart refrigerators too.
• Guess what! This refrigerator also suggests
  recipes based on the remaining stocked food
  items. Dont you think this smart refrigerator
  redefines convenience?

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Conversational UIS

• While shopping online, have you ever used the
  chat option? You might have noticed that some
  site have that chat option and as soon as you
  land, a customer representative appears, how may
  I help you today?

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• You might find it difficult to even distinguish
  whether you chatter with a person or a bot
  programmed to help you with your questions.
• With technical advancements, the new chatbots in
  the market are smarter and are endowed with the
  capacity to provide intelligent and more
  personalized chatting experiences.

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• As an eCommerce owner now you can offer 24/7
  customer support to your e-store visitors, track
  their shopping behavior, collect valuable data
  quickly and establish seamless brand continuity.
• An automated and effective chatbot would help you
  increase your conversion rates by rendering
  tailored online experience to your customers
  without you having to put any extra effort. So,
  ask your eCommerce web development company to
  integrate chatbot to your eCommerce website.

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Streamlined and efficient CRM

• As new and improved AI tools are becoming
  available, one of its most impressive features,
  predictive nature is making Customer Relationship
  Management (CRM) obsolete.

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• The process of gathering copious amount of data,
  then analyzing them and drawing conclusions to
  make future predictions is far more streamlined
  and efficient with contemporary AI tools.
• If you do not have any in house Excel Pivot
  Tables expert, then there is nothing to worry
  about it.

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• This is because now all you need is an AI
  programmed tool to absorb the colossal amount of
  data and offer insights regarding who is like to
  buy your products and how you can effectively
  engage then in order to maximize conversions of
  prospects to customers.
• AI has brought a new marketing era which is
  focused on directing quality and more relevant
  advertising to the right eCommerce
  website visitors at the right time. Thus, the
  days of aggressive re-marketing and too much ad
  exposure will be gone.
• AI tools will not only make your life easier but
  also improve the overall customer experience.

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Smart inventory management
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• Being a web shop owner you must have gone through
  the nightmare of inventory management right?
  Keeping inventory up to date, shelves stocked,
  and at the same time, keeping track of everything
  accurately is awful as well as challenging.
• Therefore, no wonder that AIs predictive
  analytics is making big waves in the realm of
  inventory management.
• Unlike using traditional inventory
  managements hindsight perspective, AI technology
  enables web shop owners like you to get critical
  information about the factors that are driving
  demands.

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• Moreover, leveraging predictive analysis it makes
  you aware about the future demands that are
  likely to enter the market. More and longer you
  use your AI tool, smarter and more knowledgeable
  it becomes about your business, customers and
  prospects.
• You will be equipped to predict real-time and
  future inventory needs more accurately for your
  business thanks to advances in AI and machine
  learning.

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Effective visual search

• In the New Year eve, I was fascinated by the chic
  dress a female friend of mine was wearing and I
  felt I would surely buy something like this for
  my special friend. But I had no idea what it is
  called and how to find it. Have you ever had a
  similar experience?
• Well, this wont be a problem anymore with AI as
  it can easily classify, interpret and understand
  images and thus make things easier for you to
  find it even if you dont know its name.

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• So, next time you like anything just do not
  forget to snap a picture of that stuff and you
  can search it using an AI enabled app anytime,
  anywhere.
• Wondering how this useful tool can be helpful for
  your online business? Follow the footsteps of
  eCommerce giant Amazon. In your Amazon mobile
  app, you can point your camera on your phone to
  anything that fascinates you Amazon will
  identify and bring it up for you to add it to
  your shopping cart.

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Conclusion

• By now you would have fully understood how AI is
  helping us to enhance eCommerce platforms in
  order to cater to the needs of customers.
• The ads of product recommendations will no more
  annoy and push away customers. This is because
  the ads being data driven would be relevant to
  consumers and help your site visitors to find new
  products in a conversational and relaxed manner.