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Analyze the case and identify the significant issue

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Title: Analyze the case and identify the significant issue


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Consumer Behaviorinfo_at_casestudyhelp.in91
94220-28822
2
  • Consumer Behavior
  •  
  • CASE 1-TUDOR FASHION
  • Tudor fashions is a four -decade old
    company .Its two major product lines are footwear
    and ready -to- wear garments . It was nearly 10am
    and the company CEO, Prashant Gupta, decided to
    take a walk in the Connaught place area to
    observe people in general and office goers in
    particular, before going to his office on
    Barakhamba Road .
  • Q1.What kind of information was the basis for the
    CEO's Decision about Tudor shoes?
  •  
  • Q2.Analyze the pros and cons of prashant's
    decision about Tudor.
  •  
  • Q3.Suggest an approach which in your view might
    have been successful in changing consumer's
    perceptions and attitudes about Tudor shoes.

3
  • Q4.You are marketing communication consultant.
    Suggest an ad campaign to help Tudor establish a
    premium image for its shoes.
  • Case 2- Burnol
  •   Do marketers have the freedom to reposition
    a brand? Or can a brand develop a life of its own
    in the consumer's mind -and grow so strong as to
    become intractable?
  •  
  • Q1.Analyze the case and identify the significant
    issue.
  •  
  • Q2.What is the consumer's involvement in such a
    product category?
  •  Q3.What strategies would you recommend to change
    consumer's attitude towards the brand?

4
  • Q4.Why have attempts to reposition the brand
    failed? Has it anything to do with consumer's
    attitudes or appropriateness of communication
    messages?
  • Case 3 - Tattoos and Extended Self
  • Most product and services associated with
    extended self and physically separated from the
    physically self. Until recently, exceptions were
    limited primarily to hairstyles and coloring and
    cosmetics. One could also alter the physical self
    through excersise, diet, weight training and
    plastic surgery. In recent years, body piercling
    and tattooing have become additional ways to
    alter both the extended self and the physical
    self.
  • Q1.What is the significance of acquiring a tattoo
    in India? Are tattoos considered a way of making
    a personality statement/

5
  • Q2.Contact two educated persons who wear a tattoo
    (just not the name).Interview them to find out
    what does it mean to them?
  • Q3.Interview three of your friends. Find out
    about their self- concepts and what kind of
    tattoo would they like have.
  •  
  • Case 4 -Galaxy Appliances Ltd.
  • The meeting was being held at the top floor
    of the head office of Galaxy Appliances Ltd. As
    members started coming out for lunch, they all
    were talking with each other. When the lunch was
    over and all the members assembled back, the
    excitement and optimism in the room was visible
    to everybody.

6
  • Q1.In a traditional society, what factors will
    influence the buyer Behaviours?
  •  
  • Q2.What is likely to be the level of consumer
    involvement, and what advertising message and
    media will you recommend? Give your reasons.
  •  
  • Case-5 - Purchase of a Microwave Oven
  • Ramesh Sikand and his family lived a
    comfortable two- bedroom flat in a respectable
    locality in a large city. He was employed with a
    general insurance company in a supervisory
    capacity. His wife, Sumita was a teacher in an
    English medium public school. Both their
    children, Rachit aged 10 and Sarita aged 8 years,
    were studying in the same school where Sumita was
    employed.

7
  • Q1.Discuss whose decision it was to buy a
    microwave and when was the purchase decision
    made.
  •  
  • Q2.What factors influenced the purchase of the
    microwave?
  •  
  • Q3.What is likely to be the post-purchase
    behavior in this case and what is the
    significance of such behavior?
  •  
  • Q4.What is the significance of post-purchase
    behavior for the marketer?

8
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