Outbound Call Center

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Visionary Solutions

• Visionary Solutions provides omnichannel BPO
  services for North American and European markets.
  Our commitment to our clients is to deliver
  positive costumer experience across all channels.
• Founded in Miami, Florida, Visionary Solutions
  boasts unlimited resources and qualified staff to
  achieve the objectives of our clients.

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Dominican Republic

• The Contact Center and BPO industry is amongst
  the fastest growing segments within the Dominican
  Republic and one of the largest and most
  developed in Latin America.
• Situated only two hours from Miami, the DR has
  quickly become a Nearshore destination.

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Why Dominican Republic?

• Developing Country
• Growth in Multiple Industries
• Tourism
• Telecommunications
• Manufacturing
• Services

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The Dominican Republic offers

• Advanced and reliable telecommunication
  infrastructure
• Competitive costs for doing business
• Stable Economic and Political Environment
• Special Free Zone Incentives
• Multilingual experienced and qualified labor
  force
• Service Oriented Culture
• Modern transportation infrastructure
• Quality Standard of Living

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DR Contact Center Industry Facts

• The contact center BPO industry is one of the
  fastest growing sector in the Dominican Republic.
• In 2016, is registered a total of 67 companies in
  the free zone regime, generating
• 18,000 direct jobs, not counting the non-free
  zone companies.
• 44 of the companies are US based.
• Near-shore advantages.
• Relatively highly skilled human resources.
• Fairly competitive service cost.

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Get in Touch

• Address
• 801 Brickell Ave 900, Miami, FL 33131
• E-Mail
• info_at_vscinc.com
• Telephones
• 1 877 220 1609 (Office)
• 1 305 402 3330 (Fax)

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