How to choose our customers - PowerPoint PPT Presentation

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How to choose our customers

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Marketing a product, without choosing our customers is waste of time and money. here are some tips to find and filter your right audience. – PowerPoint PPT presentation

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Title: How to choose our customers


1
WHY DOES EVERYONE ASK YOU TO CHOOSE YOUR
CUSTOMERS?
2
  • A very common marketing mantra you hear as you
    attempt connecting with your potential customers
    is, Never allow your customers to choose you.
    Instead, you should be the one who gets to choose
    your customers. At the face, this advice seems
    unique and quite contradictory, especially when
    you are digital marketing for IT services and
    products. All your sales and marketing efforts
    focus on getting your target audiences attention
    so they choose you. But then you turn around and
    say, Nope, you get to choose your customers, and
    not the other way around! Whats all that about?
    Lets look at this concept in a little more
    detail, shall we?
  • The Concept Of Target Customers
  • The very first step of any strong marketing
    strategy is to define your target customers.
    Well, this is indeed your first step toward
    choosing your customers. What you achieve with
    this step is to create a smart perimeter around
    the audience. This is where YOU are choosing your
    potential customers for your brand.

3
  • Knowing Your Target Audience Better
  • The next step of choosing your customer is to
    find out more about them even before you approach
    them. Who are they? What do they love? What is
    their pain point that your brand can solve? Which
    dream of theirs can your brand realize? Many such
    questions help you create strong personas who
    represent your target audience.
  • Letting Your Target Audience Know About You
  • So now that you have identified who your future
    customers are, your next critical step is to get
    their attention and build a connect with them.
    Not an easy job! But with a clear strategy and a
    well-planned storytelling approach, you can
    easily gain their attention.  Established brands
    can easily profile their customers and build
    super strong personas that they can work on to
    expand their reach.
  • Let Them Come To You And Make Them Stay
  • Once you know your potential customers super well
    and they trust you, targeted messages and
    personalized interactions will definitely help
    you build a positive experience with them. Dont
    forget once you have found your customer invest
    extensively in nurturing the relationship.
  • On the other hand, if a customer is going to be
    picking you from a whole set of hopeful
    potentials, the scope for a relationship of
    equals is definitely quite slim.

4
  • The Risks Involved When Your Customers Choose You
    A Small Story
  • We often spot unhealthy customerbrand
    relationship rights at the word go! When the
    constant complaints and unnerving meetings are
    not a reflection of your brands faults, then it
    definitely points to a potentially toxic
    interaction. This scenario usually happens when
    you rush ahead in desperation and agree to every
    single initial demand of a nagging customer.
  • When your customers a known face in the market
    and you stand to gain, very often you throw all
    caution in the wind to grab the chance. This is
    when we very often make mistakes. Let me tell you
    a story. We were once selected by a large group
    for what we thought then to be a prestigious
    project. This was our initial days of
    entrepreneurship. So without any background check
    or risk assessment we promptly agreed to all
    their points. What followed was a continuous
    cycle of work and rework. We got caught in the
    customers internal war for dominance, and as a
    result, our work suffered. A whole lot of
    starting from scratch, brand new instructions,
    and contradictory specs killed our experience.
    This experience was quite a jolt to our
    confidence as we realized with a shock what
    being chosen actually meant. Seth Godins
    lessons about choosing your customer really
    dawned on us.
  • This is when we decided to take a step back and
    refocus our energies into choosing our customers.
    But what are the benefits of this approach? Here
    are a few pointers.

5
  • Advantages Of Choosing Your Customers
  • This brilliant approach helps you look within
    yourselves. It helps you understand the value
    your brand can create in the target market
  • It helps you identify exactly the type of
    customers you can work with smoothly and deliver
    a spectacular experience
  • This approach helps you fine tune your expertise
    and build new ones. All the positivity of your
    expertise will definitely inspire you to innovate
    further and explore new avenues.
  • Your customers also feel happy about associating
    with your brand since you are delivering your
    best
  • You find among the best brand ambassadors in your
    customers who will definitely be loyal to your
    brand

6
  • Conclusion No More Rocky Rides When You Choose
    Your Customers
  • Finding the best fit for your brand is one of the
    most critical ingredients for success. At the
    initial stage of business, your insecurity
    threatens to get the better of you. So you land
    up casting digital marketing nets across an
    unclear, unassessed market. This desperate
    approach often gets you customers quickly but
    very often they are not the ones you are looking
    for.  So be smart, take a step back and build a
    strategy around finding your own customers.
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