Dell Support: Resolve Dell Web Cam Issues - PowerPoint PPT Presentation

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Dell Support: Resolve Dell Web Cam Issues

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The problem of a webcam is ‘not working’ that is likely to cause by faulty drivers or driver conflicts. So, to fix this issue, check the driver’s status in the Device Manager. The webcam issue often simply means there is no image to be seen, but in other cases, you might actually get an error message or unable to select the webcam as the video source in your applications. – PowerPoint PPT presentation

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Title: Dell Support: Resolve Dell Web Cam Issues


1
Dell Support Resolve Dell Web Cam Issues
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The problem of a webcam is not working that is
likely to cause by faulty drivers or driver
conflicts. So, to fix this issue, check the
drivers status in the Device Manager. The webcam
issue often simply means there is no image to be
seen, but in other cases, you might actually get
an error message or unable to select the webcam
as the video source in your applications.
3
  • First, uninstall the webcam drivers and then
    reinstall them.
  • Exit all programs that are currently using the
    webcam. Save and exit any applications that you
    are currently working on as the system will need
    to reboot.
  • Now, type Device Manager in the search box.
  • Hit enter key and select the option, select the
    arrow to the left of imaging devices.
  • Now, hold or right-click on Integrated Devices
    or USB camera.

4
  • Select uninstall button, confirm the removal
    process and hit ok.
  • Once uninstalled, reboot the system.
  • Once this is done, your windows 10 will
    automatically detect and install the Webcam
    drivers.
  • Update BIOS and also update to the latest
    chipset version.
  • Ensure that the brightness settings and lighting
    are correct.

5
  • A black, blank or dark screen can be caused by
    low light conditions or when the webcam is in the
    wrong mode. Ensure to use the webcam in a
    well-lighted room.
  • Adjust the brightness setting in the Skype
    software or the application through which you
    want to video chat.
  • Run the Dell computer diagnostics for webcam
    problems.
  • Select Camera under Test a specific device or
    create a custom test.
  • Select Test Selected Devices and follow the
    prompts.

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7
One of the most common issues that users face in
the laptop is overheating. This problem is very
serious and there is need to take immediate
action as it can have huge consequences if you
avoid this problem. If you are facing such issue,
then make a call at our toll-free Dell Support
Number Canada 1-855-264-9333 to avail our help
and to rectify any problem of a laptop. Our team
will guide you how to resolve general problems
and will take remote access of your system if you
cant solve it on your own. Original Source
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