UNDERSTANDING THE COST OF A CHARGEBACKS (1) - PowerPoint PPT Presentation

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UNDERSTANDING THE COST OF A CHARGEBACKS (1)

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The entire merchant industry has been suffering in terms of revenue due to fraud. According to annual study, the average lost in revenue in relation to fraud is about 1.32%. This is a massive 94% increase compared to the result of the previous year. This recent boost highlighted the need for chargeback prevention. – PowerPoint PPT presentation

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Title: UNDERSTANDING THE COST OF A CHARGEBACKS (1)


1
UNDERSTANDING THE COST OF A CHARGEBACK
  • The entire merchant industry has been suffering
    in terms of revenue due to fraud. According to
    annual study, the average lost in revenue in
    relation to fraud is about 1.32. This is a
    massive 94 increase compared to the result of
    the previous year. This recent boost highlighted
    the need for chargeback prevention.

2
THE COST OF A CHARGEBACK
  • Chargeback can be referred to as a disputed
    transaction from the debit/credit card holder.
    The cause of chargeback may vary it can be a
    failed delivery, quality of services, quality of
    product and fraud. Chargebacks has been created
    as an added security for the consumers against
    different types of fraud for instance, in case
    there are unauthorized purchase or if their
    credit card was stolen from them. It is a
    significant problem on the part of the merchant,
    wherein most of the accounts of the reversal
    resulted to massive amount of fines and expenses.
    This is why most of the merchants are doing a
    risk management to fight chargebacks.

3
Double Penalty
  • The merchant will not only liable to pay for the
    loss fund. Basically, the merchandise sent will
    be lost, and on top of that, they will be
    responsible in handling the chargeback penalty
    which is commonly about 10-50. The chargeback
    fees will be settled regardless if the appeal on
    chargeback was won or not.

Interchange Fee
This is an additional fee that the merchant needs
to shoulder. The merchant will be compelled to
settle the interchange charges on the initial
order which is about 2-5. There are certain
regions particularly in Europe that will charge
those who are acquiring chargeback with an
additional 13 which will be passed on the
merchant. Aside from that, the merchant will
also be responsible for the extra overhead
expenses in investigating the fraud.
4
Long Process
  • Due to the multiple processes, the merchants are
    not commonly informed about the chargeback within
    180 days after the sale has been initiated.
    During this time, it will be impossible for the
    merchant to cancel the delivery process to
    prevent any chargeback fees. There is a bank
    policy that is against challenging the disputes
    that is about 6-month old. However, according to
    the law, the bearer of the card has at least 2
    years to file for chargebacks.

5
  • Merchant have been losing revenue due to
    chargeback. Customers are costing the merchants
    around 11.8 Billion annually due to the
    excessive chargebacks. Credit Card Company is
    also assigning fees to the merchants who have a
    fraud rate of at least 1. They can be liable to
    pay for a 5,000 for the unreciprocated
    documentation, 10,000 if their chargeback
    prevention system is not properly instituted and
    others. The excessive cost is why most companies
    are seeking the help of Chargeback Management
    Company to mitigate the chargeback fees.

6
CONTACT US
  • address 10300 49th St N 427, Clearwater FL
    33762
  • Phone 1 855-465-4723
  • Email app_at_chargebackexpertz.com
  • https//www.chargebackexpertz.com

7
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