Phones 4u is the UK's leading independent mobile phone retailer for the youth and value segments, offering all networks and handset brands

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Human Resource Management info_at_casestudyhelp.in
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• Human Resource Management
•  
• CASE STUDY (20 Marks)
• Phones 4u is the UK's leading independent
  mobile phone retailer for the youth and value
  segments, offering all networks and handset
  brands, and is recognized for its success in
  engaging with these audiences through its unique
  standout marketing, social media activity and
  through offering a market leading smart phone
  range. Leading the way in the mobile industry
  through its excellent customer service,
  award-winning advertising and differentiated
  in-store experience, Phones 4u has over 500
  stores and is still growing.

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• Phones 4u known for running the largest
  Ofsted accredited retail apprenticeship program
  in the UK. Significant investment in the training
  and development along with a unique in store
  customer consultation process means Phones 4u
  delivers unrivalled mobile expertise and advice
  tailored to individual customers needs. As a
  result, one in four new contract smart phones
  sold on the high street are through Phones 4u.
  Due to a period of exceptional growth, the need
  arose to fill a number of vacancies in the South
  HR team. It was imperative that the candidates
  recruited to these positions were an ideal fit in
  order to contribute to the continuing success of
  the company. After briefing several agencies,
  Hudson HR stood out as the only consultancy able
  to deliver exactly what was required.

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• Essentially they needed a relationship
  that was built on trust and assurance of
  successful and sustainable delivery. Just as
  crucial was a complete understanding of the
  clients requirements on the recruitment
  consultancys part, not just of the company and
  job roles, but also the team fit of both
  candidates into the current Phones 4u team. The
  initial contact with the Hudson HR consultant
  proved fruitful an instant rapport was created,
  which developed into a successful working
  relationship following face to- face meetings.
  Phones 4u felt from the start of the process that
  we really understood their needs which in turn
  helped us stand apart from other agencies.

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• Answer the following question.
•  
• Q1. Give an over view of the case.
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• Q2. How did he multiple vacancies for recruitment
  exist in Phone 4 u? Discuss the recruitment
  procedure adopted by Phone4 u company.
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