Find Best Outbound Call Center Software Solution

1
(No Transcript)
2
(No Transcript)
3
The outbound call center software program is to
make calls to the clients on behalf of the
organization. It is different from the inbounded
call centers, which is all about receiving the
calls of the customer.

• Out bounded call center performs customer
  support, sales details. It can help the
  organization to introduce their new products
  availed in the company with the help of their
  call centers.
• Manage sales and provide best customer support
• SUPPORT REQUESTS
• LIVE CHATS TO CLEAR ALL QUERIES
• BUILDING STRONG PARTNERSHIPS
• SUPPORT TEAM
• HELP AND RESOURCE CENTER

4
HOW IT WORKS?
At Vert-Age, we provide an advanced call center
mechanism with all tools and features. The
Business development process A contact center
management is to have an advanced software
program that can help call agents manage their
phone calls- both for outbound and inbound.
Instead of advanced software solution, we can
help in improving the services provided we must
ensure the best customer services and train the
employees and assist them so that each one give
their best.
5
FEATURES

• It allows unlimited call list and phone numbers.
• Works on any windows based desktops, laptops.
• Easily mentoring the each and every call.
• Every call of the customers is recorded for
  future purpose.
• When we are facing any complexes we can use
  conference calls.

6
DEVELOPMENT PROCESS
7
CONFERENCE CALLS The Conference calls system is
used in businesses use conference calls daily to
meet with remote parties, both internally and
outside of their company. Conference calls are
also beginning to cross over into the world of
podcasting and social networking, which in turn
fosters new kinds of interaction patterns.
8
PRODUCTS AND SOLTIONS

• Call center Software
• Auto Dialer Software
• Predictive Dialer Software
• Customize CRM Software Solution
• Cloud Based Call Center Software Solution
• Inbound Call Center Software Solutions
• Outbound Call Center Software Solutions
• The information regarding all this is available
  on www.vert-age.com.
• These are advanced mechanism we use for proper
  communication and interaction with the customers
  and for their satisfaction.
• So, that the decision they make will be fulfilled
  by us.

9
TECHNOLOGIES

• FRONTEND
• HTML
• CSS
• JS
• PHP
• JAVA

• BACKEND
• MARIA DB

• COMPATIBILITY
• PS CARD
• GSI GATEWAY
• VOIP
• SIP TRINK
• PRI GATEWAY

• CALL ENGINE
• ASTERISK

• OPERATING SYSTEM
• CENT-OS(7.4)

• OTHERS
• PERL
• SHELL SCRIPTS
• RUBY

10

• OUR SUPPORT
• Onsite Support
• Telephonic Support
• Remote Support
• Monthly Health Checkup
• On Time Support

11
CUSTOMER SUPPORT

• Customer support is a range of customer services
  to assist customers in making cost effective and
  correct use of a product.
• Customer support is considered as one of the main
  data channels for customer satisfaction research
  and a way to increase customer retention.
• To assist the customer in making cost-effective
  and includes
• TRAINING
• TROUBLE-SHOOTING
• PLANNING

12
THANK YOU FOR WATCHING
POWERED BY XENOTTABYTE SERVICES PVT.LTD FOLLOW
US ON
https//twitter.com/age_vert
https//www.facebook.com/predictivedialersoftware/