HBO Go Streaming Issue On Samsung Note 4

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HBO Go Streaming Issue On Samsung Note 4

• Call (Toll-Free)- 1-877-204-5559
• Visit our website
• https//www.thedevicehelp.com

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• Getting problem in streaming content on Samsung
  Note 4 from HBO Go app? Need not worry, simply
  follow the steps and carefully implement them on
  your device. If after implementing the steps, you
  still find the same problem, then contact HBO
  support.

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hbo go activate

• Note The steps we are going to discuss with you
  are same for all android based models. If you are
  using a phone from a different company like HTC,
  Sony or Motorola, then steps may vary slightly.
  We are going to discuss with respect to Note 4 by
  Samsung.

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Force close the HBO Go

• To force close the HBO Go app, open settings from
  the home menu and go to Apps. Scroll down to
  search HBO Go from the list of installed apps.
  If you dont find the name of the app in the
  list, then check the same in the Application
  manager menu. Once located, click on Force
  close option given inside the app. Wait for few
  seconds and launch the app again. Check if the
  problem is solved or not.

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Turn off Note 4 and restart it

• To apply this, press and hold the power button of
  Samsung phone till you get power off option in
  the form of pop-up on the screen. It is important
  mentioning here that dont put your device into
  sleep mode. Wait for some seconds, then power on
  the device again. Open HBO Go app from the home
  screen and start playing contents. If it starts
  playing normally, then it means the problem is
  now solved.

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Clear cache

• The process to clear cache from the phone is
  quite simple. Just open the app settings from the
  app menu and click on Clear cache option from
  the inside of the app. If you find Storage
  option there and click to clear it. This will
  clear all the cache data from the app. If the
  problem is still not solved, then go to next
  troubleshooting step.

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Uninstall and reinstall the App on your phone

• Another step for fixing the problem is
  Uninstallation of the app from the phone and
  re-install the latest version. The steps to
  uninstall the app are almost same as that of the
  previous step. In this step, you need to click on
  Uninstall rather than clicking on Clear data
  option. You will not find HBO Go shortcut icon
  anymore after this move.

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check the software updates

• Sometimes the problem in the HBO Go software
  currently installed on your phone may lead to
  this problem. The company keeps on updating the
  directory files to remove bugs and fixes. So, it
  is important to check for latest updates if
  available any for HBO app installed. If an update
  is available to download it directly. Apart from
  this, if any new update is available for your
  phone OS even, then download it and install
  immediately. This will help you in seamless
  streaming of content from HBO.

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