Galaxy: Lead Management & Helpdesk Software

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LEAD MANAGEMENT SOFTWARE
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WHATARE LEADS?
Leads are considered as raw details of company,
person or business opportunity. These
are unqualified sales opportunities gathered at
various situations, viz. websites, trade shows,
seminars, advertisements, purchases from external
sources and other marketing campaigns for the
purpose of sales.
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What is Lead Management?
Lead management is an important business process
that combines tools with techniques to enable
effective leads generation, management and
tracking of new sales opportunities. Lead
management is a powerful solution to automate and
enhance the most inconsistent, disorganized and
error-prone processes involved in acquiring and
tracking leads through their entire
life-cycle. Teckinfos Lead Management System
(Galaxy CRM) can be a powerful business ally and
can help at each stage of lead management to do
better and profitable business .
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The different stages in Lead management process
are 

• Lead Generation
• Lead Qualification
• Lead Allocation or Distribution
• Lead Conversion

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Lead Generation
Lead generation refers to the capturing of
consumers interest towards products or services,
who may be interested in a purchase. These sales
leads are captured through various sources, viz.,
websites, campaigns, exhibitions, referrals,
phone calls, branding, etc. Galaxy Lead
Management System provides you with different
methods to generate leads Form Filling, Quick
Create, Importing, Web Forms and Developer API.
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Lead Qualification
With the scope for further follow ups, the lead
qualification process is essential to lead
generation. This stage separates the sales ready
leads from the general inquiries that are entered
into Galaxy CRM.
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Lead Assignment or Distribution
Manually assigning new leads to specific
individual (owner) can be tedious. Galaxy CRM
allows you to create a workflow rule to assign
new leads to sales persons based on specific
criteria, such as geographic region, activity,
source based, skill based, product based etc.
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Lead Conversion
Once there is scope for business opportunity
through further negotiations or follow-ups,
a Lead is transformed to Account, Contact and
business opportunity.  At this point, lead
management process is complete.
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Key Capabilities of Galaxy CRM - Lead Management
System

• Manage a 360 degree view of the leads' life
  cycle(from creating leads to converting them into
  business opportunities)
• Capture leads online using Web-to-lead form and
  manage effectively in Galaxy CRM
• Import leads from external sources, such as Web
  downloads, trade shows, seminars, direct mail,
  and other types of campaigns
• Facilitate faster sales Lead Distribution through
  the lead assignment rules
• Convert more leads into actual opportunities

• Qualify leads to next stage based on the
  information captured in lead details
• Customize lead management process ( B2B and B2C
  business scenarios ) as per your organization
  sales process
• Standard reports and dashboards bundled for a
  fast learning curve
• Export leads data to spreadsheet software for
  further data analysis
• Track marketing campaigns across all channels

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Contact us
www.teckinfo.com
91-11-49605588
info_at_Teckinfo.com
info_at_teckinfo.com