Title: What Is White glove delivery?
1What is White Glove Delivery?
When choosing the right delivery service, its
important to pay attention to the level of
service on offer. Failure to do so could leave
you paying more than you need to, or not
receiving enough support for your delivery.
2White glove delivery
White glove delivery is often misunderstood
because it can mean different things for
different companies and is often used as an
opportunity to upsell services. To add to the
confusion, you may see white glove delivery
listed as two-man delivery, but two-man delivery
doesnt always include all the services offered
with white glove delivery.
3So...
In general, white glove delivery might include
the following services
- Delivery of goods to a specified place, often to
a specified room - Unpackaging of goods
- Checking the condition of the goods to ensure
nothing was damaged in transit - Basic installation, in the case of items such as
washing machines or dishwashers - Removal of the packaging
In some cases, white glove delivery might also
include assembly of the product and removal of
the old product.
4Why use white glove delivery?
White glove delivery is ideal for shipping
situations where a higher level of customer care
is required. This might mean ensuring that the
goods arrive without damage, or installing the
goods in the room of the recipients
choice. Delivering a heavy item to the door of
an elderly recipient is no good, as they wont
be able to get the item in their home or install
it without help. White glove delivery is ideal
for the delivery of heavy, bulky or fragile items
and can help to reduce breakage in transit and
during installation. Expert delivery drivers
will know how to get the item into the recipients
home safely and without causing damage to the
item of the home.
5Benefits of white glove delivery to customers
White glove delivery often includes a specified
time of arrival, which means customers are able
to make arrangements to be home. Theres nothing
more frustrating than staying at home all day
only to miss the delivery driver after popping
out for a moment. This kind of reliability helps
to build a strong relationship with the customer
and can lead to repeat purchases if they have a
good experience.
6Also...
White glove delivery also reduces the chance of
damaging your property when getting heavy or
bulky items into your home. White glove delivery
often includes blankets and shoe covers to
prevent damage to property while delivering the
item. All waste is taken away, so theres no
need to worry about filling up the recycling bin
with the packaging card and paper.
7Benefits of white glove delivery to companies
- As outlined above, some people are simply
incapable of receiving large items and getting
them into their homes. - Many delivery services cover warehouse to door
delivery and then leave it down to the customer
to make arrangements from there. This might lead
to the item being damaged, and at this point,
its impossible to say if the item was damaged
during shipment or installation. - By using white glove delivery, the shipping
company can ensure that the items arrive in
working order, which reduces the number of
returned or damaged items.
8Environmental benefits to white glove delivery
An often forgotten benefit of white glove
delivery is the environmental impact it can
have. Without the option to have old appliances
or furniture taken away, some people may resort
to fly-tipping or simply throwing out their items
in the ordinary rubbish collection. With white
glove delivery, the unwanted items can be taken
away and disposed of correctly, which often
means recycling the item. Its a small act, but
it can help to reduce the amount of waste going
to landfills.