How To Fix QuickBooks Error 15102?

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(No Transcript)
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Resolving QuickBooks Error 15102 when downloading
payroll or QuickBooks Desktop Update
One of the common QuickBooks Error is 15102 which
users often get when downloading a payroll
or update QuickBooks desktop. In this article we
will discuss about its possible causes as well as
ways to fix this error. After applying these
given steps, you will able to download the latest
payroll update and QuickBooks Desktop update.
Why QuickBooks error 15102 happens?

• When QuickBooks Desktop is running in a
  terminal services environment in the multi-user
  mode.
• When a specified download location is
  inaccessible or invalid and the shared Download
  is turned on.
• This issue also happens if the user is not
  logged in as Windows Administrator or running the
  application as Administrator and using Windows
  Vista.

How to resolve the problem of Error 15102
Solution to QuickBooks Error 15102
Below are the steps you need to follow to resolve
this issue. Once it gets sorted you will be able
to download and the latest payroll update and
QuickBooks Desktop update. And you also need an
active payroll subscription.
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Important The error may happen if you are not
using the latest version of QuickBooks Desktop.
In that case you have to reset your program
then update and download the latest table
tax again.

1. If you are using multi-user mode then switch to
   the single user mode.
2. Do ensure that the mapped file location is
   correct.

• In order to open the Product Information window
  press CTRL 1 and then find the mapped path for
  example x\folder name\data file name and
  write it down.
• Select Help and Update QuickBooks.
• Now you have to click on the Options tab and
  ensure that the information in Download location
  is correct.
• Also note that the drive in the download
  location should be same drive that appears in the
  Product Information window if Shared Download is
  set to Yes.
• Even the directory in the Download Location
  should be same as the QuickBooks Desktop
  Installation directory and when shared it is set
  to NO.
• In case the location is incorrect then change
  the state of the location and choose one of the
  following.
• Select No for Shared Download if Yes is
  selected for Shared Download. Click on save but
  if No is selected for shared download then choose
  Yes.
• Now click on Save.
• After this Click close and download the latest
  tax table again.

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3. Remap the drive to a new letter if the
download location is correct.

• First thing to do is close QuickBooks Company
  File.
• Now remap your network drive to a new letter.
• Open your company file by using new mapped-drive
  letter.
• After this select Help and then Update
  QuickBooks.
• Now click on the Options tab.
• Now turn the shared Download off and then back on
  again.
• Also check if the download location is using the
  new mapped-drive letter.
• Click on Save and then Close.
• After this is done download the latest tax table
  again.

4. If you continue to have issues with Windows
Vista, run QuickBooks Desktop as an administrator.

• First right-click on the QuickBooks icon and
  choose Run as Administrator from the Desktop.
• Now click on continue when the User Account
  Control asks you to run this application.
• After this reset the QuickBooks updates.

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I hope this article help you to resolve
the QuickBooks Error 15102, If still the problem
persists then you can give us a call in
our toll-free number  for QuickBooks 1-800-880-638
9. Our QuickBooks Payroll Support experts will
help you by giving a quick solution to it.