Troubleshoot Unable to stop Trend Micro from Scanning Issue - PowerPoint PPT Presentation

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Troubleshoot Unable to stop Trend Micro from Scanning Issue

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Title: Troubleshoot Unable to stop Trend Micro from Scanning Issue


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Troubleshoot Unable to stop Trend Micro from
Scanning Issue
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(No Transcript)
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  • It is necessary to scan your system repeatedly
    to keep it secure against any kind of onslaught
    attack of malware. But sometimes the scan might
    get stuck in between, and when you try to stop
    the process it might not respond. This issue can
    be a real hassle. But do not worry because Trend
    Micro tech support is here to help you. We have
    laid down the following steps to resolve your
    issue.

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Steps to troubleshoot unable to stop the
antivirus from scanning
  • Turn off software from system tray
  • First, you need to go to system tray and from
    there right click on the icon of the tray. If you
    are unable to find the icon the tray, then taps
    on viewing the icons.
  • Select exit.
  • Wait for some time and let the icon disappear
    from the system tray. Antivirus will be disabled
    and the icon will disappear from the icon tray.
  • Now, wait for the next 30 seconds.

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Now, enable the antivirus program
  • Following is the procedure for enabling the
    antivirus depending upon your operating system
  • Windows 10 To upon the antivirus from desktop or
    system tray, double-click on the antivirus icon. 
  • Windows 8/8.1 Tap on the icon from the Windows
    start screen.
  • Windows 7 To open the main console of an
    antivirus program, do any of the following
  • Double click on the antivirus icon on the
    desktop.
  • Go to start then go to programs or all programs
    then select the antivirus.
  • Now you can scan your system.

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  • By following the above method, you would be able
    to resolve your issue completely but if the issue
    still persists, then you can contact Trend Micro
    Technical Support UK and get services to
    troubleshoot your issue. We have a team of
    professionals who have years of experience and
    will be able to take on any kind of problem, Call
    Now 44-2080-890421. Put your faith in us, and
    we will never let you down.

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  • Thanks for watching this presentation
  • For more information about our service please
    contact us by dialing 44-2080-890421.
  • Original Source Troubleshoot Unable to stop
    Trend Micro from Scanning Issue
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