Title: HM 370 Education for Service--snaptutorial.com
1HM 370 Education for Service/snaptutorial.com
2HM 370 Education for Service/snaptutorial.com
HM 370 Week 1 DQ 1 For more classes
visit www.snaptutorial.com Class, so far we
have really only two skillsets mentioned. We
have talked about communication skills being a
necessary skill along with people skills, but
let's talk some others as well? Organizational
Skills? Critical Thinking skills? And, what
about needing an aptitude with financing? Do you
think managers need to have math and accounting
skills? Why or why not?
3HM 370 Education for Service/snaptutorial.com
HM 370 Week 1 DQ 2 For more classes
visit www.snaptutorial.com Class, the
hospitality industry requires many different
types of skill sets to keep an organization
running smoothly and efficiently. Pick a skill
set you think would be most beneficial and
explain why? Give some examples of how those
skills can be used to assist other
departments/divisions to foster
cooperation.
4HM 370 Education for Service/snaptutorial.com
HM 370 Week 1 Individual Assignment Hospitality
Management Definition Paper For more classes
visit www.snaptutorial.com Resources Week One
Readings Write a 1,050- to 1,400-word paper in
which you define hospitality management. Address
the following Define hospitality
management. Select an organization in the
hospitality industry and describe a personal
experience that you have had with this
organization. Include any experiences with guest
service, lodging, food and beverages, and
recreation.
5HM 370 Education for Service/snaptutorial.com
HM 370 Week 2 DQ 1 For more classes
visit www.snaptutorial.com Class, what impact
has globalization had on the hospitality
industry? Provide three examples of hospitality
organizations that have global operations. What
are some of the cultural considerations for these
organizations?
6HM 370 Education for Service/snaptutorial.com
HM 370 Week 2 DQ 2 For more classes
visit www.snaptutorial.com Class, what is the
difference between travel and tourism? What are
some government organizations that impact travel
and tourism? What is their impact?
7HM 370 Education for Service/snaptutorial.com
HM 370 Week 2 Team Assignment Destination
Presentation (San Diego) For more classes
visit www.snaptutorial.com Destination
Presentation Select a destination city (e.g. San
Diego, New York City, Orlando, New Orleans). Be
sure to obtain your instructor's approval of your
city before beginning this assignment. Prepare a
10-15 slide PowerPoint presentation with
speaker's notes in which you describe how your
selected destination city competes in the world
market to attract visitors. In your presentation
be sure to address the following
8HM 370 Education for Service/snaptutorial.com
HM 370 Week 3 DQ 1 For more classes
visit www.snaptutorial.com Class, What is the
difference between front of the house and back of
the house operational support? How do they work
together to create a successful hospitality
organization? How do they impact
profitability? How do Human Resources
departments find staff who can work well with
each other?
9HM 370 Education for Service/snaptutorial.com
HM 370 Week 3 DQ 2 For more classes
visit www.snaptutorial.com Class, a rather
large component of the hospitality industry is
the discussion around revenue. We've been
discussing how business segments revolve around
tourism and I teach a few other hospitality
courses and I've been finding that students are
coming not as prepared to understand how these
tourism areas make money. I thought I would
introduce you to the STAR (Smith Travel) report
and we will continue this discussion throughout
the upcoming weeks. While this is a subscription
service that most hotels participate in using,
you can check out the sample products on the
website http//www.str.com/
10HM 370 Education for Service/snaptutorial.com
HM 370 Week 3 Individual Assignment Article
Analysis Globalization of the Hospitality
Industry (3 Papers) For more classes
visit www.snaptutorial.com This Tutorial
contains 3 Different Papers Individual
Assignment You will post this assignment to the
MAIN Forum as well as your Assignments
Folder. Research and article analysis will bring
out some great discussions and learning
opportunities AND you will receive participation
points when providing substantive feedback on
others papers. After you post it to the MAIN
Forum, also post it into your Assignments
Folder.
11HM 370 Education for Service/snaptutorial.com
HM 370 Week 3 Team Assignment Trends in
Recreation, Travel, and Tourism Paper For more
classes visit www.snaptutorial.com Write a
1,800- to 2,150-word paper in which you compare
the textbook definition of recreation, travel,
and tourism with the reality of the destination
city you selected for your Destination
Presentation. In your paper, address the
following Identify at least four current trends
that affect recreation, travel, and tourism
within your selected destination city. Describe
each trend. What effect do these trends have on
hospitality operations in your selected
destination city? Discuss the role of a
convention and visitors bureau (CVB) and the
tourism commissions in the hospitality industry.
12HM 370 Education for Service/snaptutorial.com
HM 370 Week 4 DQ 1 For more classes
visit www.snaptutorial.com Okay, class, let's
see if we can't get this week spinning, shall
we? I know we only have a few people during the
work week. (smile) Class, a lot of large
organizations have ethics training classes built
into their core competencies structure and human
resources tracks the attendance, but I do think
that leaders have choices of ethical behavior no
matter if they've had proper training or not.
Unfortunately, there can be a lot of "gray" where
the difference between black and white cannot be
distinguished.
13HM 370 Education for Service/snaptutorial.com
HM 370 Week 4 DQ 2 For more classes
visit www.snaptutorial.com Class, what are two
examples of environmentally friendly strategies
that are employed by hospitality organizations?
How are these strategies beneficial to the
organization? How can an organization begin
implementing these strategies?
14HM 370 Education for Service/snaptutorial.com
HM 370 Week 4 Individual Assignment Hospitality
Careers Paper For more classes
visit www.snaptutorial.com Individual
Assignment 1. Hospitality Careers
Paper Prepare a 700-1,050-word paper in which you
identify at least three career opportunities
within the hospitality industry that are of
interest you. In your paper be sure to address
the following a. Describe each one of your
identified careers. b. Identify the different
characteristics and traits needed by each
career.
15HM 370 Education for Service/snaptutorial.com
HM 370 Week 4 Team Assignment Functions
Paper For more classes visit www.snaptutorial.co
m Prepare a 1,050- to 1,400-word paper in which
you describe the role of finance, marketing, and
human resources (HR) in supporting a successful
hospitality organization. Describe the role of
each function, such as finance, marketing, and
HR, and provide specific examples of how each
function can support a hospitality
organization.
16HM 370 Education for Service/snaptutorial.com
HM 370 Week 5 DQ 1 For more classes
visit www.snaptutorial.com Class, the lodging
industry has been greatly impacted when it comes
to reservations systems. Before, travelers would
have to call the property and reserve a room
which was written down on paper with a pencil.
Now, the lodging industry has access to computer
software systems like PMS support to maintain
guest reservations, histories of stays, guest
loyalty programs, maintaining room management, as
well as including A/R and A/P information. For
example, Marriott International has two separate
PMS to choose from, MARSHA and FOSSE. FOSSE
allows associates to handle all information
related to guests with the computer.
17HM 370 Education for Service/snaptutorial.com
HM 370 Week 5 Final Exam Guide For more
classes visit www.snaptutorial.com Complete the
Final Examination. 1. Which of the
following is a hospitality business
segment? 2.
Which of the following is an example of
front-of-the-house guest service? 3. Back-of
-the-house departments are also known as guest
services. 4. The purpose of an all-inclusive
guest experience is 5. Which of the
following is a security implication in
hospitality management?
18HM 370 Education for Service/snaptutorial.com
HM 370 Week 5 Individual Assignment Technology
Paper For more classes visit www.snaptutorial.co
m Prepare a 700- to 1,050-word paper in which
you nalyse the hospitality industrys
technological tools, such as web reservations
systems, personal desktop assistants, and point
of sale systems. Address the following in your
paper Select a technological tool used in the
hospitality industry. Describe the selected
tool. What effect has this tool had on the
hospitality industry?
19HM 370 Education for Service/snaptutorial.com
HM 370 Week 5 Team Assignment Guest Services
Presentation For more classes
visit www.snaptutorial.com Resource Baderman
Island is a new island destination located near
the city of Kelsey. Click the virtual
organizations link to access Baderman Islands
internal and external websites. Prepare a 15- to
20-minute presentation accompanied by 15-20
Microsoft PowerPointslides in which you examine
the influence of current hospitality management
trends on the operations of Baderman Island. In
your presentation, specifically examine current
trends in guest service management and discuss
the effect of hospitality leadership and
management trends on the organization. Click the
Assignment Files tab to submit your
assignment.
20HM 370 Education for Service/snaptutorial.com