How to Solve Streaming Issues on Alexa Devices?

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How to Solve Streaming Issues on Alexa Devices?

• Alexa Echo Help
• Visit On Our Website https//alexa-echo-help.com
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Streaming Issues on Alexa Devices

• Are you facing any streaming issue in any of your
  Alexa devices? If yes then you are on the right
  page as here we are providing you with a common
  solution that you implement to solve streaming
  issues on Alexa devices.

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Know that the below tutorial or troubleshooting
tips work with the following devices

• Amazon Echo (1st Generation)
• Amazon Echo (2nd Generation)
• Echo Dot (1st Generation)
• Echo Dot (2nd Generation)
• Amazon Echo Plus
• Echo Show
• Echo Spot
• Amazon Tap

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• Before moving further, you need to keep in mind
  that most of streaming issue occurs because of
  slow internet connection or low bandwidth. If you
  are running any basic data plan, then you need to
  upgrade it to at least 512 Kbps or 0.51 Mbps. If
  your data speed is lesser than this, then make
  sure to upgrade it to solve streaming issues on
  Alexa device.
• Download Alexa App Amazon Alexa App Not Working

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• Not sure about your internet speed, then feel
  free to contact your internet service provider so
  you can find the actual issue in starting. Apart
  from that if you are facing the Alexa device
  streaming issues any particular day, then it
  might be because of bad weather or issue from
  your internet service provider side. Wait for a
  few hours it will fix as soon as possible again
  you can ask your service provider about the issue.

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Reduce Wi-Fi Congestion

• If you have cross-checked all the issues
  mentioned above, then the next thing that you
  want to check is Wi-Fi congestion. If you have
  multiple devices on your Wi-Fi network then for
  sure, you will face a streaming problem
  especially when you are running a low-speed data
  plan, and your single Wi-Fi connects shares lots
  of devices. This can be a possible reason, but
  there are some more. Know how you can resolve
  them by following below tips

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• To free up bandwidth on your network disconnect
  the devices that you are not using. For instance,
  you have connected two phones, but you are
  actually using one. In such a situation, you need
  to turn off the Wi-Fi of another phone as even in
  idle it keeps eats up data for some background
  processes.
• Alexa App Setup Amazon Alexa Setup

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• Take your Alexa device closer to your modem or
  router especially it in on a different room. This
  is necessary as there might be any barrier that
  not let your Alexa device connected to the
  internet.
• Move your Alexa device away from any metal
  objects, walls, baby monitors, microwave, etc. as
  such barriers are one of the biggest cause that
  creates streaming issues on Alexa devices.

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• If you have placed your Alexa device on the
  floor, then try to place it on a higher location.
  It will be more preferable if you put it on the
  level of your Wi-Fi modem. This simple thing
  helps your Alexa device to get more range.

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Connect to Your Routers 5 GHz Channel

• First of all, know that when you are going to
  solve streaming issues on Alexa devices, and you
  are about to connect to your routers 5 GHz
  channel, then it works with all Alexa device
  except Amazon Tap so if you have Amazon Tap then
  its better to skip this part and jump to next
  section.

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• Many Wi-Fi devices only connect to the devices
  that support 2 GHz channel. If multiple devices
  are using the 2 GHz channel, then it can be a
  problematic situation as it makes the network
  speed slower. If you are using dual-band router,
  then you can easily connect your Amazon device to
  5 GHz channel that is less congested in
  comparison to 2 GHz channel. Moreover, it
  promises you to provide less interference with
  better range.

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Restart Your Network Hardware and Alexa Device

• Restarting any device is one of the old and
  traditional methods that surely work most of the
  time. You can take an example of your smartphone
  when it feels laggy, or it gets irresponsive what
  you do? You just restart the phone, and it works
  like nothing was happen, right? Gladly the same
  tactic works with Amazon devices. Try to restart
  your Amazon device, router or internet modem to
  solve streaming issues on Alexa devices. Here is
  what you need to do.

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• Turn off the modem and router for 30 seconds.
• Meanwhile turn off your Alexa device too.
• Now after shutting down for 30 seconds, all
  modem, router, and your Alexa device turn them
  on.
• Now check whether you solve streaming issues on
  Alexa device or not. If not then keep reading.

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Note Down Below Ports and Cross Check that These
Ports Are Open on Your Router

• If you have put a firewall on your network, then
  you need to check whether UDP port is open for
  outgoing traffic. To make sure Alexa device
  access the internet properly you need to check
  these ports to Alexa to work properly

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• 123
• 443
• 4070
• 5353
• 40317
• 49317
• 33434
• If you are not sure about the firewall, then
  contact your network administrator, or you can
  also contact your internet service provider.

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• If any of the above methods didnt help you to
  solve streaming issues on Alexa devices. Then you
  might be out of luck, but we dont let you go
  without fixing your Alexa device. At the end we
  recommend you to take help of an expert. An
  expert who will help you to fix your problem in a
  couple of minutes. But the problem is from where
  you can find such an expert?

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• Dont worry friends we have a full-fledged team
  of Alexa devices experts who have years of
  experience in fixing such problems. You just need
  to contact us thats it. One of our
  representative or expert will talk to you and ask
  some questions related to your device. There are
  some problems that will be fixed after knowing
  the exact problem.
• Alexa.Amazon Setup Amazon Echo Setup

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• Above troubleshooting that we promise to solve
  steaming issues on Alexa devices based on common
  issues. If the above guide doesnt help you, then
  it means your device needs special treatment. And
  that treatment will be given by our expert. The
  best thing about our service is we let you fix
  your device yourself. We dont just help you to
  solve streaming issues on Alexa devices, but you
  can call us for any issue that you are facing in
  your device.

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