How Business Messaging Can Drive Traffic To Your eCommerce Store

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How Business Messaging CanDrive Traffic To Your
ecommerce Store
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Increase Sales

• Messages still holds the position of the
  communication tool with the highest read rate
  90 of texts are read in 3 minutes. Thats
  something email has never been able to achieve.
  Customers these days come from a different a
  generation, one that grew up with messaging as a
  big part of their lives. 

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Notifications

• Messaging app can be used to deliver
  notifications or reminders to customers. An
  e-commerce site may remind users of the items
  that are still in their shopping cart and ask
  them if they are willing to proceed with the
  purchase. 

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Time-Sensitive Promotions

• Our world has come to revolve around instant
  communication, making instant messaging a
  necessary part of everyday life. In fact, more
  and more consumers are expecting customer support
  through messaging apps than email.

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Increasing Loyalty

• Capitalizing on instant messaging apps can pave
  the way for better customer experience and brand
  image from enquiry to sales. By offering
  personalized suggestions, offers and services
  companies can use chat apps and bots to increase
  customers loyalty to the brand.

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Surveys

• Business messaging apps can be an effective way
  to ask for client feedback. You can send a link
  to your online survey or share a short question
  with clients for them to answer.

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