Features of an Efficient Courier Parcel Service Provider

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Features of an Efficient Courier Parcel Service
Provider
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Introduction

• With a considerable increase in the number of
  courier parcel service providers over the years,
  choosing a company that you can depend on can be
  bit of a task. However, not all companies work in
  the same manner. There are certain features that
  differentiate an efficient company from others.

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Variety of delivery options

• They have multiple options for different kinds of
  deliveries
• This helps meet different needs that customers
  might have
• It also adds to the convenience of the customers
• Customers can choose between standard, premium or
  express deliveries
• Express deliveries can help with urgent cases at
  hand

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Reliability

• Customers need a company they can trust their
  packages with
• Good companies ensure the safety of the goods
  until delivered
• Customers have peace of mind knowing that their
  parcels are in safe hands

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Timely delivery

• Timely delivery is a key element in the parcel
  delivery business
• Parcel deliveries can be either personal or
  professional in nature
• Delayed or failed deliveries could hamper
  businesses

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Professionalism

• The attitude that the staff has towards their
  customers says a lot
• They should be polite, understanding, and helpful
• Attention to details, such as fragility of items,
  also matters

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Transparency

• An efficient company is clear in their
  communications to the customers
• They do not make false promises or offer wrong
  information
• Good efficient companies also employ technologies
  for tracking couriers
• This keeps customers informed of the progress at
  all times

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Fair costs

• Courier parcel services shouldnt cost people a
  fortune
• Some companies base the service charges on

• Weight and size of the parcel
• Location to be delivered to
• Type of delivery opted for

• Additional charges, if any, should be pre-declared

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Global coverage

• Good companies maintain several offices
• They cover numerous locations within the country
• Some even have reach to international locations
• Global coverage is a big advantage in terms of
  both time and money

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Contact Us

• Address DTDC Courier Cargo UK Ltd
• Unit 4 , Marlin Park, Central Way, Feltham,
• Heathrow, London TW14 0AN
• Website http//uk.dtdc.com/

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