BSOP 326 Experience Tradition/newtonhelp.com

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BSOP 326 Experience Tradition/newtonhelp.com
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BSOP 326 Experience Tradition/newtonhelp.com

• BSOP 326 Week 1-7 All Discussion Questions
• For more course tutorials visit
• www.newtonhelp.com
• WEEK 1DQ 1 What is Total Quality Management
• WEEK 1DQ 2 A System Perspective
• WEEK 2DQ 1Dr. Deming's 14 Points
• WEEK 2DQ 2 Quality Philosophies, Awards, and
  Standards
• WEEK 3DQ 1 TQM Leaders
• WEEK 3DQ 2 Who is the Customer
• WEEK 4DQ 1 TQM Teams
• WEEK 4DQ 2 Employee Involvement

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BSOP 326 Experience Tradition/newtonhelp.com

• BSOP 326 Week 4 High-Performance Work Systems
  Midterm
• For more course tutorials visit
• www.newtonhelp.com
• 1. (TCO 6) An effective leadership system is
  designed to accomplish all of the following,
  except _____. (Points 5)
• 2. (TCO 6) The traditional approach to strategy
  deployment is which of the following? (Points
  5)
• 3. (TCO 3) The criteria for the Canadian Awards
  for Excellence are most similar to which of the
  following? (Points 5)
• 4. (TCO 3) ISO 9001 provides specific
  requirements for _____. (Points 5)
• 5. (TCO 1) A consumer purchases a generic product
  at a cost of 5.00 instead of the competing
  brand-name product that sells for 7.00. The
  consumer feels that there is no difference in
  quality between the generic and brand-name
  products. This scenario illustrates which of the
  following definitions of quality? (Points 5)
• 6. (TCO 1) During the Middle Ages, quality was
  built into the final product. This approach to
  quality was lost with the advent of _____.
  (Points 5)

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BSOP 326 Experience Tradition/newtonhelp.com

• BSOP 326 Week 7 Fujiyama Electronics Case Study
• For more course tutorials visit
• www.newtonhelp.com
• Fujiyama Electronics Case Study - Due Week 7
• Objective
• This case study looks at the behavior of a
  circuit board process though the use of Control
  Charts. At least two Control Charts will need to
  be constructed, and from them you will be asked
  to provide an assessment of what you see. A
  template to facilitate the construction of the
  Control Charts has been provided. You are not
  required to use this template. A tutorial that
  outlines the steps for this case is located in
  Doc Sharing.
• Problem Statement
• Fujiyama Electronics, Inc. has had difficulties
  with circuit boards purchased from an outside
  supplier. Unacceptable variability occurs between
  two drilled holes that are supposed to be 5 cm
  apart on the circuit boards. Thirty samples of
  four boards each were taken from shipments from
  the supplier as shown in the data from the
  worksheet. Data in the worksheet below can also
  be assessed here.

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BSOP 326 Experience Tradition/newtonhelp.com