ISCOM 386 Inspiring Innovation--snaptutorial.com

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ISCOM 386 Inspiring Innovation--snaptutorial.com
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ISCOM 386 Inspiring Innovation--snaptutorial.com
ISCOM 386 Week 1 Service Operations Management
Overview   For more classes visit www.snaptutorial
.com   Description ISCOM 386 Week 1 Service
Operations Management Overview Write a 700- to
1050-word paper using information from the
service company you work for, or a service
company with which you are familiar.  Answer the
following questions What is your perception of
the service the operation provides? Discuss the
service the operation provides to their
customers     
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ISCOM 386 Inspiring Innovation--snaptutorial.com
 ISCOM 386 Week 2 Service Strategy Exercise   For
more classes visit www.snaptutorial.com   ISCOM
386 Week 2 Service Strategy Exercise Complete the
Service Strategy Exercise Worksheet. Use at least
2 academic references. Click on the Assignment
Files tab to submit the assignment. Identify an
organization where service is lacking, or that
has experienced a recent decline in service. (For
example, you went out to dinner and had poor
service at the restaurant, or you spent time
flying and experienced poor customer service on
your trip)     
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ISCOM 386 Inspiring Innovation--snaptutorial.com
ISCOM 386 Week 3 Service Factor Improvement   For
more classes visit www.snaptutorial.com   ISCOM
386 Week 3 Service Factor Improvement Your team
has been hired as consultants to advise the owner
of XYZ Hotel.  Your primary objective is to
address current areas of opportunity in the
service that exist within the company.  You have
determined that the first area that needs
improvement is the arrival process for the
guests.     
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ISCOM 386 Inspiring Innovation--snaptutorial.com
ISCOM 386 Week 4 Performance Improvement
Plan   For more classes visit www.snaptutorial.com
  ISCOM 386 Week 4 Performance Improvement
Plan Evaluate the three examples of guest
feedback in the Performance Improvement Plan
Guest Reviews document. Identify 3 to 5 common
trends from the region (positive or
negative) Select one area of opportunity and
develop a 700- to 1050-word performance
improvement plan to address the issue.     
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ISCOM 386 Inspiring Innovation--snaptutorial.com
ISCOM 386 Week 5 Application Marketing
Campaign   For more classes visit www.snaptutorial
.com   ISCOM 386 Week 5 Application Marketing
Campaign Imagine that you are the marketing team
for a new mobile application that will capture
instant feedback from the guests at your service
establishment. Create a campaign (for example
flier, webpage, pamphlet) that will discuss why
an establishment will want to utilize your
application.  Be sure to discuss the
following How will you communicate your app to
potential customers?     
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ISCOM 386 Inspiring Innovation--snaptutorial.com
ISCOM 386 Week 5 Social Media Feedback
Activity   For more classes visit www.snaptutorial
.com   ISCOM 386 Week 5 Social Media Feedback
Activity Complete the Social Media Feedback
Activity Worksheet. Click the Assignment Files
tab to submit your assignment. Complete each
section below. Be sure to cite your sources when
necessary (including all uses of the textbook).
    
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ISCOM 386 Inspiring Innovation--snaptutorial.com