Chatbot Technology Explored

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Chatbot Technology Explored
www.mydigitalagency.com
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About Us
Going beyond the tag of a Digital Agency, MDA
works with clients in numerous ways to bring
about success of their products. May it be
providing product or industry focused research,
competitor analysis, product development, design
appeal or scalability, MDA is constantly evolving
its thought process which helps our team come up
with resourceful solutions for your needs. Our
core values inspire us into ranking among the top
digital marketing agencies in India.
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Services at MDA

• My Digital Agency offers digital marketing and
  web design services. We develop robust digital
  strategies based on current trends, user
  behaviour and much more to optimize ROI and
  capitalize on learning.
• Our services include
• Social Media Marketing
• Digital Marketing
• Content Marketing
• Web Design

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What is a Chatbot?
Chatbots are programs that interact with the user
through a conversational interface. Nowadays,
Chatbots can be used with most popular messaging
apps.
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Types of Chatbots
Command based Chatbots These have a databank of
replies. When the user submits a request, the bot
responds with an answer that fits the context of
the user query. These bots can only address a
limited set of queries and will require manual
assistance for uncommon questions.
AI based Chatbots These can handle questions
that are more ambiguous in nature. AI based
chatbots use natural language processing to
generate replies. With time, these chatbots
become smarter as they learn from previous
questions and answers.
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Why do Businesses Need Chatbots?
Direct replacement for apps
Scaling up your business
Boosting your sales
Cutting down on staff requirements
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