What SEBI says on Call Recording

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WHY CALL RECORDING IS ESSENTIAL FOR STOCK BROKING
COMPANIES
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Introduction
Stock trading is a very fast paced environment
where brokers are communicating with multiple
customers simultaneously and executing the
orders. A slight delay can lead to price
fluctuation and loss for the customers.
Understandably, whenever you deal with peoples
money there are lot of compliance directives and
related disputes. Recently, SEBI the governing
body for stock trading and exchanges in India has
issued an order to all stock brokers to maintain
records of all telephonic communications with the
clients for a specific periods.
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Our call management solution not only helps you
record and archive all communications, it also
saves in a centralized database for future
retrievals. Key advantages of using our solution
are

• Adherence to Regulatory Compliance
• Easily retrieve call recordings for future
  disputes
• Improve quality by performing sample quality
  checks
• Inbuilt time stamping feature helps you pull
  recordings during a time window
• Automatic recording of all inbound and outbound
  calls

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Consider the impact it will have on your
business. Your capabilities to interact with
customers and execute orders will increase
multifold giving you a strategic advantage over
your competition.

• Be ahead of the competition
• Delighted customer leading to increased revenues
• Less disputes less legal fee. Increased profit
  margins
• Increased supervisory control through live
  monitoring tools
• Increased productivity

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SEBIs directive is not just another compliance
requirement view it as an opportunity to enhance
your capabilities and gain advantage over
competitors. Dont wait and contact us
immediately to reap the above benefits. Write to
us at info_at_teckinfo.in to get more details of the
solution.
Visit our website to know more- Teckinfo.com
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Contact Us
www.teckinfo.com
91-11-49605588
info_at_Teckinfo.com
info_at_teckinfo.com