Troubleshooting QuickBooks for Mac Errors [Complete Guide]

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Easy Steps for QuickBooks Mac Error
Troubleshooting
Over the past few years, QuickBooks is considered
the most reliable accounting software available
in the market today. Owing to its growing
popularity, QuickBooks launched many versions of
the software suitable for different operating
system. Even though it is the best accounting
software, users do face certain technical
problems.
Mac QuickBooks users often face problems when
they try to create a backup of their company for
when adding a multi-user environment to the
software. So, in this presentation we will
discuss about the issues and also the
troubleshooting steps to resolve the error.
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QuickBooks Mac Error While Creating a Backup
This technical issue arises while creating a
backup of a company file in QuickBooks for Mac
2013 and 2014 versions. So here are few steps
that can help in rebuilding the data and also
solve the issue.

• First open QuickBooks in Mac and then click
  on File and Utility tab.
• Then select Verify Data. In case the verified
  data detects the error then tap on Hard Drive
  -Users-Library -Logs-QuickBooks.Log

The QuickBooks.log too diagnoses the error then
the best solution would be to seek assistance
from QuickBooks Support team to handle this
glitch. However, you can also manually fix the
error by rebuilding utility.
Rebuilding Data Utility

• First you have to click on the File
  Menu and Utilities
• Then search and find the Rebuild Data and then
  click on it. After the completion of rebuild data
  click on Verify utility in order to detect the
  error.

If both do not work then there will be some other
error in the system. Get help from the technical
support to get the issues resolved. Or else you
can click on Rebuild Utility many times before
you get the No Error message appears on
the Verify Utility page.
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So, after rebuilding utility multiple times you
will be able to verify data and create the
required backup without any hassle. But if still
the problem persists then you have to ask for
help from technical experts.
Multi-User Issues in Mac for QuickBooks
Troubleshooting Steps
When files are being shared between multiple
users then at times a multi-user environment in
QuickBooks do face some errors. So, below are few
steps mentioned for fixing such errors.
Step 1
Check if QuickBooks Server is running and the
company file is on Sharing Mode

• In order to check if QuickBooks server is running
  click on Go and Applications
• After this double-click on the app
• Now check if the file is shared or not. In case
  the file is not shared then you have to click on
  Start Sharing.
• And if the file is in no way listed then click on
  Select and Click so as to add the file for
  sharing.

Ensure that the company file is present in the
computer which has QuickBooks installed as a Host.
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Step 2

• In order to check the Firewall settings in Mac
  you have to click on the Apple menu and then
  click on the system performance.
• Go to Security Privacy and Firewall
• Now select Firewall options and Unlock it in case
  it is locked.
• You have to check if the QuickBooks server app is
  set to Allow Incoming Connections
• And if it is not set then click on it to allow
  the connections.

Step 3

• Click on Apple and System Preferences so as to
  check if the sharing permissions are set
  correctly.
• Now click on Sharing and File Sharing
• After this adds the folder which has the company
  file by clicking on the shared Folder and also
  on  under the shared column and Add.
• Do not forget to click on Read and Write for
  Everyone which is located under the users column
  permission settings

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Step 4

• In order to check if the network configurations
  are correct you have to Unplug the Ethernet cable
  or the port
• Restart your system
• After this open your QuickBooks software and now
  try enabling the multi-user mode.

Step 5

• Click on File New Finder Window so as to check
  if the Bonjour service is working in all shared
  computers
• After this you have to check if all the computers
  that are shared and also within the network can
  be seen in the Shared Only Computer. The
  computers will appear are attached to a
  multi-user network and are accessible to all
  files.
• Now you have to check the port- 56565 TCP, 5297
  TCP, 5298 TCP/UDP, 5353 UDP is open.

If the QuickBooks Mac error doesnt get resolved
even after following the above mentioned steps
then you have to call the QuickBooks Mac
Support team by dialing 1(800)880-6389. As they
are experienced and well-trained they will come
up with a solution within a very short span of
time. The best part is that they will also
provide tips to avoid errors in the near future.