ISCOM 386 Learn by Doing /newtonhelp.com - PowerPoint PPT Presentation

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ISCOM 386 Learn by Doing /newtonhelp.com

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For more course tutorials visit www.newtonhelp.com Description ISCOM 386 Week 1 Service Operations Management Overview Write a 700- to 1050-word paper using information from the service company you work for, or a service company with which you are familiar. Answer the following questions: • What is your perception of the service the operation provides? – PowerPoint PPT presentation

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Title: ISCOM 386 Learn by Doing /newtonhelp.com


1
ISCOM 386 Learn by Doing /newtonhelp.com
2
ISCOM 386 Week 1 Service Operations Management
Overview
  • For more course tutorials visit
  • www.newtonhelp.com
  • Description
  • ISCOM 386 Week 1 Service Operations Management
    Overview
  • Write a 700- to 1050-word paper using information
    from the service company you work for, or a
    service company with which you are familiar.
    Answer the following questions
  • What is your perception of the service the
    operation provides?

3
ISCOM 386 Week 2 Service Strategy Exercise
  • For more course tutorials visit
  • www.newtonhelp.com
  • ISCOM 386 Week 2 Service Strategy Exercise
  • Complete the Service Strategy Exercise Worksheet.
    Use at least 2 academic references.
  • Click on the Assignment Files tab to submit the
    assignment.

4
ISCOM 386 Week 3 Service Factor Improvement
  • For more course tutorials visit
  • www.newtonhelp.com
  • ISCOM 386 Week 3 Service Factor Improvement
  • Your team has been hired as consultants to advise
    the owner of XYZ Hotel. Your primary objective
    is to address current areas of opportunity in the
    service that exist within the company. You have
    determined that the first area that needs
    improvement is the arrival process for the guests

5
ISCOM 386 Week 4 Performance Improvement Plan
  • For more course tutorials visit
  • www.newtonhelp.com
  • ISCOM 386 Week 4 Performance Improvement Plan
  • Evaluate the three examples of guest feedback in
    the Performance Improvement Plan Guest Reviews
    document.
  • Identify 3 to 5 common trends from the region
    (positive or negative)

6
ISCOM 386 Week 5 Application Marketing Campaign
  • For more course tutorials visit
  • www.newtonhelp.com
  • ISCOM 386 Week 5 Application Marketing Campaign
  • Imagine that you are the marketing team

7
ISCOM 386 Week 5 Social Media Feedback Activity
  • For more course tutorials visit
  • www.newtonhelp.com
  • ISCOM 386 Week 5 Social Media Feedback Activity
  • Complete the Social Media Feedback Activity
    Worksheet.
  • Click the Assignment Files tab to submit your
    assignment.

8
ISCOM 386 Learn by Doing /newtonhelp.com
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