What To Do When HP PCs Locks Up Or Freezes? - PowerPoint PPT Presentation

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What To Do When HP PCs Locks Up Or Freezes?

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HP personal computers are used in millions of homes and offices around the world. Considering the fact that we are so dependent on computers for our work it can be quite frustrating when the computer freezes or suddenly locks up for no apparent reason. The main issue with this type of problem is that it could be caused by a minor glitch in the system such as less free space or it could be because of a serious error with the software. Fortunately whenever you notice that your computer freezes you can call the HP support phone number and speak to a trained expert on how to resolve the issues as soon as possible. – PowerPoint PPT presentation

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Title: What To Do When HP PCs Locks Up Or Freezes?


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What To Do When HP PCs Locks Up Or Freezes?
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  • HP personal computers are used in millions of
    homes and offices around the world. Considering
    the fact that we are so dependent on computers
    for our work it can be quite frustrating when the
    computer freezes or suddenly locks up for no
    apparent reason. The main issue with this type of
    problem is that it could be caused by a minor
    glitch in the system such as less free space or
    it could be because of a serious error with the
    software. Fortunately whenever you notice that
    your computer freezes you can call the HP support
    phone number and speak to a trained expert on how
    to resolve the issues as soon as possible.
  • You can also glance through this article to gain
    a better understanding of what happens when the
    PC locks up or freezes, including what you can do
    to resolve the error.

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Symptoms of the Problem
  • Here are some of the issues you may face when
    your HP computer randomly freezes or locks up
    without warning
  • Your system will stop responding to the mouse
    pointer
  • You will not be able to use your keyboard
  • The Windows display will be stuck on the same
    screen
  • The mouse cursor will always appear in the busy
    mode

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Steps to follow when HP PCs Lock Up or Freezes
  • Restart Your HP Computer When your computer
    freezes you will not be able to run any of the
    programs or tools making it virtually impossible
    to troubleshoot the error. That is why whenever
    your HP PC freezes the first thing you need to do
    is to restart your computer. Just press the main
    power button on the CPU and wait for the system
    to power down. After some time you can switch the
    computer on again to check if it is still
    unresponsive.

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  • Anti-Virus Software Another reason why your PC
    may freeze is that it is infected with a virus or
    malware. You should routinely scan your computer
    to make sure there is no malicious software that
    could harm your PC.
  • Disk Cleanup If there are too many temporary
    files stored on your system then it could
    adversely affect the running of your HP computer.
    You should run the Disk Cleanup application to
    remove any temporary files and clear the system
    cache so as to speed up the system performance.
    The cleanup tool will normally run for about an
    hour or so depending on the files in your system.

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  • Format the Hard Drive The Hard Drive I the main
    storage unit in your computer. When you format
    your hard drive all the files, programs and
    multimedia data are deleted. This allows you to
    start from scratch so that you can download and
    install the latest versions of the software.
  • The steps mentioned in this are general and can
    be applied to all HP PCs. If you are looking for
    a more detailed solution to the freeze problem
    you can call the HP desktop support number which
    is available 24 hours a day. A team of expert
    will be happy to answer any questions you may
    have so that you can get your PC up and running
    again.

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  • Source https//www.fixdevicehealth.com/blog/what
    -to-do-when-hp-pcs-locks-up-or-freezes/
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