How Can Healthcare Professionals Keep Patients At Ease? - Maitri Hospital

1
Hospitals can be scary for most of us. Just
thinking about being admitted to a hospital, even
if that might be for a day, could seem to be
unnerving! Patients with serious problems arent
allowed to move out of bed, at least not without
medical assistance. Then, there are all kinds of
patients in the surrounding, all kinds of nurses
and doctors doing the rounds, constant blood
checkups, and all sorts of negativity around! On
top of that, when doctors are visiting you, they
will just put you up on medications and
injections, without waiting to stop and explain
what they are doing and why. So, leave along the
physical pain that patients are going through,
the mental trauma is nothing less! In fact, it
has been reported that almost 50 of patients
admitted to ICUs experienced post traumatic
stress disorder! This is why there are certain
changes that healthcare facilities and
professionals need to make to help patients stay
at ease, and away from anxiety and trauma.
Patients must be kept prepared beforehand Patients
need to be well educated about their condition,
the procedures, the possible outcomes, and also
the negative consequences, if any. Patients who
are familiar with their condition can respond
better to the treatments. When they know what
they can expect, they are satisfied and when
they know what negative consequences they can
face, they are well prepared to deal with
it. Doubts must be cleared After explaining the
condition to the patient, they must be asked if
they have any doubts or questions in mind. It is
important to clear all their doubts and make sure
that they have no
2
more questions in mind before starting the
procedure. This will help them feel empowered in
a tough situation. Patients must be told what is
being done Healthcare professionals must let the
patient clearly know what is being done and why,
with every detail spoken of. This will help them
understand the entire procedure and be mentally
prepared to take up each step, which will help
the procedure to pass faster and better. Nothing
should be rushed Any medical procedure, no matter
how simple or complex, must never be rushed. Even
if the doctor has lots of patients to attend to
in a very short span of time, he must remember
that every patient is important. Any kind of rush
on the doctors side can make the patients feel
worried and frightened, thus worsening the
situation. So, doctors must take the time
required to make patients comfortable. Any
complications must be admitted We are all humans,
and humans are bound to make mistakes. No one
makes mistakes on purpose and a doctor would
definitely not! But, if for any reason
whatsoever, there arise any complications, the
healthcare professionals must accept it and speak
about it to the patients. They must let the
patients prepare for such worse situations before
they actually face them. This will make them
mentally stronger and physically tolerant. All
after-care instructions must be clearly
stated Any kind of surgery requires after-care
and any kind of treatment requires side-care.
Patients must be given complete advice about all
these instructions beforehand. This could be
done both in conversation as well as written
form. Whatever it is, every detail must be
specified to avoid any complications in the
future. At Maitri Hospital, our general physician
in Kota, and in fact every other doctor and
healthcare professional, strives to heal patients
completely, while offering them with complete
comfort and ease. Minimizing even the biggest
traumas is our duty, and we do our best to
achieve that! Follow us on Facebook, Twitter,
Instagram LinkedIn