Zoho email help

1
What to do for Spam Control in ZOHO Mail Account?
Get ZOHO Help.

• If you are an email user, then you know how spam
  email affects your email account. In this
  article, we tell you how you can control spams
  in your ZOHO Mail account.
•  
• Here we will show you how to identify and filter
  the spam emails from your ZOHO account.
•  
• If you still find that some of the important
  emails available in the spam folder. You can
  solve this problem by, updating a sender email
  address or domains in white-listed emails or
  domains.
•  

2

• If you are getting spam emails from a specific
  domain or email address on your Inbox folder. You
  can update these domains or email address to the
  blacklist. So any emails or messages from the
  blacklisted domain or email address automatically
  goes to spam folder.

3
How to add someone email address or domain to
White list or Blacklist in ZOHO Mail?

• Go to ZOHO Mail login page and sign in to your
  account.
• Under ZOHO Mail account, go to Settings gtgt
  Anti-Spam Lists.
• Here you can see all domains or emails listed of
  senders.
•  
• Tap on Domains, if you wish to add a domain to
  white list or blacklist
• Enter the relevant details in any one of these
  fields
•  

4

• Add new white list domain - To add the domain
  address specified to White listed Domains
•  
• Add new blacklist domain - To add the domain
  address specified to Blacklisted Domains
•  
• Click on Email Address tab if you wish to add an
  email address to white list or blacklist
•  
• Add new white-list email - To add the Email
  address specified to white listed Email
• Add new blacklist email - To add the Email
  address specified to Blacklisted Email
•  

5

• Click the Plus sign next to the corresponding
  field.
•  
• The given domain/email will be added in the
  chosen list.
•   
• Note
• You can use Mark As Spam for any email to quickly
  add a sender's email address to the blacklist.
• You can search the existing lists by clicking on
  the Search sign next to the relevant list.

6

• Unsubscribed list
• Go To Settings   Anti-Spam Lists. Click on
  the Unsubscribed lists tab. The unsubscribe links
  of all the emails you have unsubscribed from
  along with the associated account will be
  displayed here. Emails from the listed entities
  will be automatically sent to your Spam folder.
  Click on the delete button next to any of the
  links in order to remove them from your
  unsubscribed list.
• Language Filter
• You can set spam filters based on the language of
  the email content. You can allow or block emails
  based on your language preference.

7

• Login to Zoho Mail
• Go To Settings   Anti-Spam Lists
• Click on the Language Filter tab.
• You can select from one of the following options
• None - No language based spam filters are set
• Allow Specific Languages - Only emails sent in
  the languages in this list will be allowed into
  your inbox.
• Block Specific Languages - Emails sent in the
  languages in this list will not be allowed into
  your inbox.
•